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- Field prospecting Visit areas to identify and approach potential clients and business opportunities. Product/service promotion Present and promote products or services tailored to customer needs on-site. Client relationship building Establish and maintain strong...
- Make outbound calls and respond to client inquiries in a timely manner. Provide accurate information regarding services. Resolve customer complaints and issues efficiently while ensuring customer satisfaction. Document interactions and maintain accurate records...
- ...clients — and that means thousands of openings across our Metro Manila, Luzon, Visayas, and Mindanao sites. Whether you're a seasoned BPO agent or completely new to the industry, there’s a place for you here. What Makes Alorica Different? We welcome newbies. No experience...
- ...responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth and development...
- ...responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent, as well as coordinate with clients from time to time. You will ensure the smooth functioning of technical operations, monitor...
- ...projects. Collaborate with clients to determine the goals of team projects and strategize plans to meet those goals Oversees agents' workloads and ensures that all assigned tasks are done efficiently and effectively. Communicate results/suggestions/solutions to...
- ...completion of team projects Collaborate with clients to determine project goals and strategize plans to achieve them Oversee agents' workloads and ensure all assigned tasks are done efficiently and effectively Communicate results, suggestions, and solutions to...
