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- ...Job Summary We are looking for a customer-focused and proactive Customer Experience Agent to deliver exceptional service and support across all customer touchpoints. The ideal candidate will be responsible for handling inquiries, resolving issues, and ensuring a positive...
- ...clients — and that means thousands of openings across our Metro Manila, Luzon, Visayas, and Mindanao sites. Whether you're a seasoned BPO agent or completely new to the industry, there’s a place for you here. What Makes Alorica Different? We welcome newbies. No experience...
- ...responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth and development...
- ...advisor to both customers and internal teams, and help drive improvements in product, processes, and peer development. You’ll be a change agent on the team solving high-impact problems, supporting cross-functional partners, and driving high-impact, AI-informed solutions. In...
- ...Conduct daily sales activities to meet the company’s sales and productivity targets. Oversee the day to day sales activities of agents under his/her leadership. Set sales targets for sales agents, monitors, and ensure achievement of targets. Develops daily and...
100000 - 110000 Php
...during high-volume periods. Leadership & Team Development Oversee performance and development of Team Leaders and frontline agents handling patient scheduling. Facilitate regular coaching sessions focused on improving accuracy, empathy, and efficiency in patient...- ...that builds, deploys, and implements artificial intelligence solutions for enterprises across LATAM and the U.S. We develop custom AI Agents, intelligent automation platforms, and AI-powered software products. Our team of AI Engineers works with the most advanced models...

