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- ...with OPERATIONAL EXCELLENCE At the heart of great partnerships we'll always find EMPATHY WHAT IS YOUR ROLE As a Customer Support Manager, you will lead a growing multi-level team responsible for delivering exceptional customer support experiences. You'll drive...
- ...Luzon, Visayas, and Mindanao sites. Whether you're a seasoned BPO agent or completely new to the industry, there’s a place for you here... ...? We welcome newbies. No experience? No problem. Friendly, supportive culture. We’re known for guiding new hires until they succeed....
- ...as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as... ...products. Contribute to the ongoing development of customer support and success processes. Demonstrate mastery of the company and...
- ...members during the assigned shift. Provide guidance, coaching, and support to ensure team members meet their goals and objectives... ...Performance Metrics: Monitor and track key performance metrics, such as agent tasks and responsibilities. Take corrective actions as needed to...
- ...those of the Team Captain’s reporting directly to you. You will serve as a point of escalation for issues outside the authority of an agent or Team Captain. You will also be working with the Service Delivery Manager as well as the People Manager to identify growth and...
- ...Passionate about client satisfaction YOU HAVE… ~6 months to 1 year of customer service experience (may it be email, phone, or chat support) ~ Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications ~ Excellent...
- ...Hiring and Onboarding process of new team members Training & Development Attendance-related approvals Regular coaching & support Appraisal process ~ Performs other job-related duties as assigned Requirements Job Qualifications: Bachelor’s...
- ...platforms to engage target audiences Build relationships with clients by explaining their options, answering questions, and providing support throughout the process Monitor industry trends and competition to identify opportunities for new products or services...
- ...partnerships we'll always find EMPATHY WHAT IS YOUR ROLE As a Project Manager, you will be responsible for managing and supporting the end-to-end execution of implementation projects. You will plan, coordinate, and monitor project activities to ensure...
- ...and converting leads into customers. You’ll be responsible for cold outreach, discovery calls, and appointment setting, as well as supporting the sales team with proposals and market research. Strong CRM management and direct email marketing skills are a plus! ● Sales...
- ...build positive relationships with clients and team members. Team player with leadership potential—proactive, dependable, and supportive. Strategic thinker who can see the big picture and solve problems effectively. Well-organized with strong time management and...
- ...operational efficiency. Your role also includes collaborating with new and existing client teams to refine processes and providing support post-go-live to ensure long-term success. WHAT WILL YOU DO Client & Internal Team Training Lead training on AI-enabled...
- ...when needed. NICE TO HAVES… Experience and comfort navigating organizational growth for Boldr and our Clients. Experience supporting client-facing labor/people conversations in a service business. Experience or a desire to be working in a certified B Corp /...
- ...YOUR ROLE As the Senior Executive Assistant, you’ll play a pivotal role in delivering high-quality administrative and operational support to Boldr’s executive leadership. As the backbone of the Office of the Executives, you will help the Senior Leadership team operate...
- ...team. Your main priority is to maintain an organized and streamlined accounting system. You are also expected to provide additional support to management during audits or other busy seasons. WHY DO WE WANT YOU We are currently looking for impact-driven...
- ...WHAT IS YOUR ROLE As a project-based Senior Customer Advocate, you will be responsible for interacting with customers and supporting them to address inquiries and resolve concerns regarding the clients’ products and services. In this position, you will collaborate...
- ● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage ● Good at data entry and data analysis ● At least 1 year of experience in analyzing data or generating reports using MS Excel ● Confident in speaking American English and good at writing...
- ...and participate in coding, project planning and estimation, status monitoring and reporting, and project implementation Provide support to existing clients Become a learning resource and tools provider Participate in API Technologies Integration Participate...
- JOB DESCRIPTION The role of Accounts Payable (AP) Staff involves providing financial, administrative, and clerical support to the organization. Their role is to complete payments and control expenses by receiving payments, plus processing, verifying, and reconciling...
- ...spreadsheets. Helps maintain excellent metrics on Amazon and other marketplaces. Handles special projects assigned by the Manager. Supports the Customer Service Manager and acts as the point of contact in the absence of the Manager or when needed. ESSENTIAL...
- ...workflows, automating tasks, managing campaigns, and creating reports. The role requires strong technical skills in HubSpot, client-facing communication abilities for support and training, and a strategic mindset to help clients improve processes and achieve business goal
- ...projects. ● Collaborate with clients to determine the goals of team projects and strategize plans to meet those goals ● Oversees agents' workloads and ensures that all assigned tasks are done efficiently and effectively. ● Communicate results/suggestions/solutions...
- ...Site: Full Onsite Job Description The role of the Accounts Payable involves providing financial, administrative, and clerical support to the organization. Their role is to complete payments and control expenses by receiving payments, processing, verifying, and...
- The HubSpot Specialist will own and optimize our HubSpot CRM to support lead generation, retention, organization, and partner growth. You'll work cross-functionally with the Supplier Acquisition team to streamline workflows, integrate Amazon and DTC data, continually update...
- ...Available - Providing Quality Childcare You Can Trust Hi im shelby 39 yers old a caring, responsible, and experienced nanny to help support your family? Look no further! I bring 6years of hands-on childcare experience with children of all ages--from infants to school-...
