Operations Assistant Job Description Template
Our company is looking for a Operations Assistant to join our team.
Responsibilities:
- Ensure staff submit weekly pipelines;
- Draw up presentations and proposals on behalf of operations manager;
- Any other office administration duties reasonably expected in the ordinary course;
- Keep on top of installation and maintenance schedules;
- Implement and maintain procedures and administrative systems i.e. client agreements (SSRF) and submission of expenses;
- Submission of service tickets to and from clients and accounts departments;
- Distribution of calendars and refill schedules;
- Maintaining and updating office files;
- Raises personnel issues to the HR Dept. of the Company for proper action;
- Ensures that purchase orders are scheduled in a timely and efficient manner;
- Provides pricing and stock availability updates to the sales team and the respective merchandising departments of business partners;
- Supports the sales team and business partners by relaying service related concerns to the service department for quick immediate action;
- Monitors and handles the sales personnel’s performance and specific branch concerns that may be raised by the store;
- Generates office memorandums (promotions & updates) and ensures that these are properly implemented;
- Coordinates all requests of internal / external meetings.
Requirements:
- Must be able to work as a team;
- Strong business acumen;
- Customer Service;
- Experience in procurement is a plus;
- Communication skills;
- Strong communication skills both verbal and written;
- Proficient in Microsoft Office applications;
- Can do Sales Report;
- Customer Service, Multi-tasking and Critical Thinking are required;
- Must be able to do field work (only as needed);
- With at least 1 year work experience in a related field;
- Scheduling;
- Experience working with foreign companies in a customer service capacity (preferably Australian);
- Closing Skills, Motivation for Sales, Sales Planning, Territory Management, Prospecting Skills, Persistence, Meeting Sales Goals;
- Must be fluent in English as a verbal and written language.