Customer Service Representative
Full-time
JetSon Manpower Agency
We are seeking a dynamic Sales Team Lead to drive performance and lead a group of inside sales representatives handling healthcare products or services. The ideal candidate brings a strong background in B2B or B2C sales and a passion for healthcare innovation. This role is responsible for meeting sales targets, coaching the team, and ensuring excellent client engagement.
- Supervise, mentor, and motivate a team of healthcare-focused sales reps.
- Monitor daily KPIs such as call volume, conversion rate, and revenue generation.
- Collaborate with marketing and product teams to align on sales campaigns.
- Identify training needs and conduct regular coaching sessions.
- Lead by example in handling key accounts and complex sales scenarios.
- Ensure compliance with healthcare regulations (HIPAA, DOH, etc.) during sales interactions.
- Maintain accurate CRM data and contribute to sales reporting and forecasting.
- 2–4 years of experience in sales, with 1+ years in a leadership or team lead role
- Preferably with exposure to healthcare/BPO industry
- Excellent communication, negotiation, and people management skills
- Familiarity with CRM systems and virtual collaboration tools
- Ability to work US time zones.
Vacancy posted 22 days ago
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