Customer Service Representative
Full-time
J-K Network Services
BENEFITS :
- HMO + dependents
- Group Life Insurance
- Free health consultation
- Leave Entitlements
- Night shift differential if applicable
- Retirement fund
- Share Purchase Plan
- Reward program & Performance Bonus
Client Profile: One of the top ten best firms to work for is this IT and consultancy firm. 47 years of excellent service and more than 33 delivery centers worldwide.
Position: CSR (Financial Voice Account)
Industry: IT Company
Location: Taguig and/or Ortigas
Work Set up: Work On Site
Salary: Php 35,000 - Php 40,000 (Negotiable)
Work Schedule: Night Shift
Responsibilities:
- Answer questions about investment accounts, transactions, and associated services from clients and financial advisors.
- evaluates the needs and desires of clients by conducting efficient research, acquiring information, and solving problems.
- Give precise details on account balances, investment products, and performance reports.
- Keep lines of communication open and efficient with internal stakeholders, financial advisors, and clients.
- Coordinates with higher-level support for issues that are beyond of its purview.
- Find ways to improve the process and help increase the effectiveness of customer service in general.
- engages in special activities and carries out additional responsibilities as delegated.
Recruitment process: (Face to Face- 1 day hiring process)
- Initial Interview
- Final Interview
- Job Offer
Look for: Ms. Kendra
- Open for undergraduates
- At least 2 years of experience working in BPO Company
- Handled financial account
- Willing to work on site
- Willing to work in Night Shift
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Taguig vacancy
- ...Support | 90% Non-Voice Complete our 100% Virtual Recruitment Process today. We are seeking detail-oriented individuals for our Customer Service team. If you prefer written communication and are looking for an Easy Account with a streamlined workflow, this is the...
- ...Assist customers with inquiries and provide timely solutions. Handle customer complaints and resolve issues effectively. Maintain... ...interactions in the system. Collaborate with team members to improve service quality. Requirements Educational Qualifications: High...
- ...Description Provide exceptional customer service to clients through various channels including phone, email, and chat. Assist customers with inquiries, complaints, and requests in a professional and efficient manner. Resolve issues by identifying the root cause...
- ...Description Assist customers with inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer complaints in a timely and efficient manner. Maintain detailed records of customer interactions. Collaborate...
- ...Description Provide exceptional customer service via phone, email, and chat. Resolve customer issues in a timely and efficient manner. Maintain detailed records of customer interactions and transactions. Assist customers with product inquiries and troubleshooting...
- ...Description Provide high-quality customer service and support through various channels including phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions...
- ...Description Assist customers by addressing inquiries and resolving issues in a timely manner. Provide product and service information, helping customers make informed decisions... ...Job Title: Customer Service Representative Job Function: Customer Service...
- ...Description Assist customers with inquiries via phone, email, and chat. Provide excellent customer service and support to ensure customer satisfaction. Resolve issues and complaints in a timely and professional manner. Maintain accurate records of customer...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues promptly and effectively. Maintain a high level of product knowledge to assist customers accurately. Document customer...
- ...Description Provide exceptional customer service and support to clients via telephone, email, and chat. Assist customers in troubleshooting issues with products and services. Maintain detailed records of customer interactions and transactions. Collaborate...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide efficient and effective solutions to customer issues... ...and order processing. Maintain a high standard of customer service and satisfaction. Document customer interactions accurately...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Assist customers with order placements and account management. Resolve customer issues and complaints in a timely manner....
- ...Description Responding to customer inquiries via phone, email, or chat Providing exceptional customer service and support Handling customer complaints and resolving issues effectively Maintaining accurate records of customer interactions Assisting with...
- ...night)i.e. ~8am to 5pm, 8pm to 5am, 9pm to 6am, 1am to 10am, 6am to 3pm, 2pm to 11pm. Responsibilities: The Customer Service Representative is responsible for delivering comprehensive customer support to clients, handling all inquiries, concerns, and service...
- ...Description Provide exceptional customer service via phone, email, and chat. Resolve customer inquiries and complaints in a timely and professional manner. Maintain detailed records of customer interactions and transactions. Collaborate with team members to...
- ...Description Assist customers with inquiries via phone, email, and chat. Resolve customer complaints and provide appropriate solutions... ...a high level of customer satisfaction by delivering excellent service. Document customer interactions and processes for future...
- ...Description Provide exceptional customer service and support via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient manner. Document and track customer interactions in the system. Collaborate with team members to improve...
- ...Description Assist customers with inquiries and provide product information. Resolve customer complaints in a timely and professional... .... Experience Level: 0–2 years of experience in customer service. Skills and Competencies: Excellent communication and interpersonal...
- ...Description Provide excellent customer service by addressing inquiries and resolving issues promptly. Assist customers with product information and order placement. Maintain detailed records of customer interactions and transactions. Collaborate with team...
- ...Customer Service Representative Job Summary We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving inquiries and complaints, and providing exceptional...
- Basic computer knowledge. Answer customer calls and assist with inquiries. No experience required.
- ...Account role requires agents to manage both voice calls (inbound/outbound) and non-voice tasks (chat, email, and tickets) within the same shift. This dynamic role requires strong multitasking and problem-solving skills to handle diverse customer concerns efficiently....
- ...Description Provide exceptional customer support via phone, email, and chat. Assist customers in navigating through products and services. Resolve customer inquiries and issues promptly and effectively. Maintain detailed records of customer interactions and...
- ...We are looking for a motivated and customer-friendly individual to join us as a Call Center Agent. You will be the first person customers... ...Assist customers with inquiries, product information, and service concerns Provide accurate and timely solutions to customer issues...
- ...Description Provide excellent customer service through phone, email, and chat communications. Assist customers with inquiries, issues, and product information. Maintain a positive and professional demeanor when interacting with customers. Document customer...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and complaints efficiently and effectively. Document all interactions and maintain customer records accurately. Collaborate with...
- ...Description Assist customers with inquiries and issues via phone, email, or chat Maintain a high level of customer satisfaction by... ...Participate in training and development programs to enhance customer service skills Requirements Educational Qualifications: Diploma...
- A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues efficiently. Maintain a detailed knowledge of company products and services to assist customers effectively. Process orders, forms, and applications submitted by customers...
- ...Job Responsibilities: Answer customer inquiries and provide accurate information Resolve customer concerns or complaints professionally... ...records and document interactions Provide product or service information Follow company policies and procedures Meet performance...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
