Customer Service Representative
Full-time
AddForce Human Resources Solution Inc.
Job Requirements - Completed 2 years in college with no back subjects
- Required: Insurance experience in non‑life focus, specifically: property and casualty insurance, home and auto loan type
- Healthcare account insurance experience can be considered.
Common Types of Insurance They Handle
- Health insurance
- Life insurance
- Auto insurance
- Home/property insurance
- Business/commercial insurance
- Liability insurance
Responsibilities
Assessing Client Needs – Understanding clients' financial situations, risks, and insurance requirements.
Recommending Insurance Solutions – Presenting suitable insurance products and coverage options from different insurers.
Comparing Policies and Rates – Evaluating coverage, premiums, exclusions, and benefits to help clients make informed decisions.
Explaining Insurance Terms – Clarifying policy details, coverage limits, deductibles, and conditions.
Processing Applications – Assisting clients with completing insurance applications and submitting required documentation.
Managing Policy Renewals – Reviewing existing coverage and coordinating renewals or policy updates.
Providing Customer Support – Addressing inquiries, resolving concerns, and maintaining ongoing client relationships.
Assisting with Claims – Guiding clients through the claims process and coordinating with insurance companies.
Maintaining Compliance – Following industry regulations, company policies, and ethical standards.
Keeping Accurate Records – Updating client information, policy details, and transaction records in company systems.
Vacancy posted 21 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Taguig vacancy
- ...members via phone, email, or chat • Handle inquiries regarding benefits, claims, eligibility, and account concerns • Assist customers with service requests and provide accurate information • Document customer interactions and follow up when necessary • Maintain...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products and services to assist customers. Handle customer complaints and resolve issues effectively to ensure customer...
- ...testing solutions. The organization offers products and services aimed at promoting safer roads by helping prevent... ...individuals from operating motor vehicles. Position: Spanish Customer Service Representative Industry: Automotive Safety Technology / BPO Company...
- ...Respond to customer inquiries and resolve issues promptly. Provide information about products and services. Maintain accurate records of customer interactions. Collaborate with team members to improve customer satisfaction. Adhere to company policies and procedures...
- ...Description Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues in a timely and professional manner. Assist customers with product information and support their needs effectively. Collaborate with...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries regarding products and services. Maintain accurate records of customer interactions and transactions. Identify and escalate issues to appropriate departments...
- ...Description Serve as the primary point of contact for customer inquiries and concerns. Provide exceptional customer service by addressing issues and providing solutions promptly. Manage scheduling and appointment booking for clients. Maintain detailed records...
- ...Customer Service Representative (Healthcare Account) – Up to ₱28K + ₱500 Cash Incentive! Taguig City | Onsite | March Class Join our growing team as a Customer Service Representative for a Healthcare Account and enjoy competitive pay, a stable account, and excellent...
- ...Respond to customer inquiries and address concerns by providing accurate information and support. Explain products and services, assist with order placement, calculate fees, and handle billing or payment transactions. Review customer accounts and update account details...
- ...work for is this IT and consultancy firm. 47 years of excellent service and more than 33 delivery centers worldwide. Position: CSR... ...to improve the process and help increase the effectiveness of customer service in general. engages in special activities and carries...
- ...Description Respond promptly to customer inquiries via phone, email, or chat. Manage and resolve customer complaints effectively... ...and efficiently. Provide accurate information on products and services. Assist customers in navigating the website and using online...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues. Assist customers with product selections and provide information about new products. Maintain detailed records of customer interactions and transactions. Collaborate...
- ...Description Act as the first point of contact for customers, addressing inquiries and resolving issues efficiently. Provide information about products and services to enhance customer satisfaction. Maintain a high level of professionalism and customer service...
- ...Customer Service Representative – Financial Account (Up to ₱30K | Virtual Process) Location: McKinley (Onsite Work Setup) Start Date: March 22, 2026 Salary Package: Up to ₱30,000 ₱4,000 Welcome Bonus Job Description: We are looking for Customer Service...
- ...Responsibilities 1. Customer Support Answer inbound/outbound calls, emails, or chats from patients and members Provide accurate information about healthcare plans, benefits, and services Address complaints and resolve concerns professionally 2. Insurance...
- ...Act as the first point of contact for customer inquiries and concerns, providing exceptional service. Resolve customer complaints effectively and efficiently, ensuring a positive experience. Maintain a thorough knowledge of products and services to assist customers...
- ...Description Manage incoming customer inquiries and provide effective solutions. Respond promptly to customer inquiries via phone... ...provide clear guidance. Collaborate with team members to enhance service delivery. Requirements Educational Qualifications:...
- ...Take your skills to where they truly matter — join our growing team of dedicated professionals today! Medical Billing Customer Support Representative We are seeking a detail-oriented and empathetic Medical Billing Customer Support Representative to join our team....
- ...Key Responsibilities: Provide prompt and courteous assistance to customers regarding products, services, orders, or account information. Handle inbound and/or outbound calls, emails, or chat support as required by the business. Identify customer needs and offer...
- ...Provide exceptional customer support via phone, email, and chat. Resolve customer inquiries and complaints efficiently and professionally... ...diploma required. Experience Level: 1-3 years of customer service in a call center environment. With SABRE or other travel...
- ...and Food-related fields is an advantage, e.g. HRM, Tourism, Food Service Management, Culinary, etc) • Experience in food service... ...• Excellent communication and interpersonal skills • Strong customer service orientation and assertiveness and confidence • Living...
- ...Description Provide exceptional service to customers through various communication channels. Resolve customer inquiries and complaints... .... Requirements Job Title: Customer Service Representative Job Function: Customer Service Responsibilities and...
- ...Description Act as the first point of contact for customer inquiries and issues. Provide exceptional customer service via phone, email, and chat. Resolve customer complaints and provide solutions in a timely manner. Maintain accurate records of customer interactions...
- ...Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain customer records and document interactions. Assist in process improvements to enhance...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Address customer inquiries, complaints, and feedback promptly and professionally. Maintain accurate records of customer interactions and transactions. Collaborate...
- ...Assist customers with inquiries and issues via phone, email, and chat. Provide accurate product information and support. Resolve... ...document interactions. Collaborate with team members to enhance service quality. Achieve customer satisfaction and retention goals....
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues efficiently. Maintain accurate records of customer interactions and transactions in the Salesforce system. Assist customers with account management and product information...
- ...Description Respond promptly to customer inquiries via phone, email, and chat. Assist... ...knowledge of company products and services. Document interactions and customer... ...Requirements Job Title: Customer Service Representative Job Function: Customer Service...
- ...Description Provide exceptional customer support via phone, email, and chat. Assist customers in navigating through products and services. Resolve customer inquiries and issues promptly and effectively. Maintain detailed records of customer interactions and...
- ...appointments, update patient information, and provide accurate service information. Minimum 6 months BPO (Business Process Outsourcing... ...English communication skills—both verbal and written. Strong customer service orientation with empathy and professionalism....
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
