Customer Service Representative
Full-time
J-K Network Services
Company Profile:
- This is a U.S.-based developer of alcohol-detection technology, specializing in vehicle-integrated and handheld breath-testing solutions.
- The organization offers products and services aimed at promoting safer roads by helping prevent impaired individuals from operating motor vehicles.
Position: Spanish Customer Service Representative
Industry: Automotive Safety Technology / BPO Company
Location: Taguig City
Salary: Php 70,000
Responsibilities:
- Identify customer needs, answer inquiries, and provide appropriate solutions or alternatives
- Deliver exceptional customer service through phone, email, and chat
- Assist and guide customers through company processes and services
- Ensure all interactions follow company policies, procedures, and quality standards
- Maintain a professional and empathetic approach in resolving customer concerns
Recruitment Process:
- Resume Screening
- Online Registration
- Behavioral Interview
- Online Exam
- Hiring Manager
- Spanish Language Assessment
Requirements:
- Preferably Filipino who is fluent in Spanish language
- Completed at least 2 years in college or SHS graduate
- Amenable to work in shifting schedule
- Preferably with work experience as a bilingual Spanish
- With Customer Service experience
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Vacancy posted 1 day ago
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