Junior Logistics Coordinator

Who we are:

Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 24-year track record of excellence. We don't just fill seats; we invest in human potential. We are dedicated to finding the perfect fit for your skills and helping you optimize your career performance. If you're looking for a company that values exceptional quality and operates on a foundation of trust, you belong at eFlex.

What we are looking for:

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring Logistics Coordinator – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

We are currently seeking a detail-oriented individual to join our team as a Full-Time Logistics Coordinator - Entry Level . As a Logistics Coordinator , you will be responsible for various tasks.

What You’ll Be Doing (Entry-Level):

Shipment Coordination & Scheduling

• Assisting with the coordination and scheduling of inbound shipments.
• Helping track shipments from suppliers and manufacturers.
• Supporting the selection of transportation methods (air, sea, road, rail) based on guidance from team members.
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Documentation Support

• Helping prepare and organize basic import documentation (e.g., invoices, packing lists).
• Learning how to ensure documents are accurate and complete.
• Assisting with document filing and sharing with relevant teams or partners.
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Compliance Assistance

• Supporting the team in learning and following customs and import regulations.
• Assisting with the gathering of documents for customs brokers and internal use.
• Learning about the customs clearance process and helping resolve minor issues under supervision.
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Standard Operating Procedures (SOP) Support

• Helping document processes and update internal SOPs as directed.
• Participating in improving team workflows through feedback and collaboration.
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Supplier & Vendor Communication

• Communicating with suppliers via email or phone to confirm shipment details.
• Reporting shipment status and updates to internal teams.
• Helping resolve fundamental shipment discrepancies with guidance.
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Cost Awareness & Optimization Support

• Assisting in gathering quotes and rate comparisons for shipments.
• Supporting the tracking and logging of shipping-related expenses.
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Problem-Solving & Risk Support

• Reporting delays or issues to senior staff.
• Assisting in documenting and tracking shipping challenges.
• Learning how to support contingency planning and problem resolution.

Qualifications and Requirements:

• Must be a Bachelor of Science in Customs Administration graduate or other relevant course.
• Must know Incoterms.
• Experience handling import and export shipment processes is required.
• Knowledge or experience with shipping processes and documentation is a must.
• Strong attention to detail and a willingness to learn new processes.
• Basic analytical and problem-solving skills.
• Ability to work independently and manage time effectively, especially in a remote environment.
• Clear and professional written and verbal communication skills.
• Comfortable using Windows-based desktop software and basic office tools (e.g., Microsoft Word, Excel, email platforms).
• Excellent organizational skills with a focus on accuracy and quality.
• Ability to follow instructions and standard operating procedures.
• Interest in learning about data entry, document processing, and logistics.
• Willingness to make professional phone calls and communicate with clients or service providers as needed.
• Exposure to or interest in learning tools like Magaya or CargoWise is advantageous.
• Familiarity or exposure with pricing workflows, including quotations and sales markups, is a plus.