Phone Sales Specialist

Job Summary: The Phone Sales Specialist is responsible for assisting customers through voice support while promoting products and services, handling inquiries, and driving sales opportunities. This role requires strong communication skills, customer handling abilities, and experience in voice-based customer service. Qualifications: College level With at least 1 year of Customer Service voice experience in a BPO setting Experience in phone sales is an advantage but not required Strong verbal communication and persuasion skills Customer-focused with excellent problem-solving abilities Computer literate and able to navigate multiple systems Able to multitask and work in a fast-paced environment Willing to work on shifting schedules, weekends, and holidays if needed Key Responsibilities: Handle customer inquiries and concerns through phone support Promote products and services while identifying sales opportunities Provide accurate information and solutions to customers Build positive customer relationships through excellent service Accurately document customer interactions and transactions Meet sales, productivity, and quality targets Resolve customer concerns professionally and efficiently Follow company policies, processes, and quality standards