Senior Creative Director
iSupport Worldwide
Role Overview
Seeking a versatile Senior Creative Designer to translate an evolving brand system into polished, production-ready work across digital, print, apparel, signage, and club environments. Working as a dedicated member of the client team through iSupport Worldwide, this person will turn concise or early-stage briefs into thoughtful creative concepts, present options clearly, and carry approved directions through final delivery.
This is an execution-led brand application role, not a brand-from-scratch assignment. Success requires strong creative judgment, speed, precision, ownership, and the ability to maintain consistency across a high volume of customer-facing touchpoints
Key Responsibilities
- Translate rough briefs from marketing, operations, product, and leadership stakeholders into clear creative concepts and finished assets.
- Apply the approved visual identity consistently across apparel, club signage, environmental graphics, wall treatments, door decals, window clings, pull-up banners, direct mail, equipment branding, and other physical touchpoints.
- Design digital and campaign assets, including email creative, onboarding communications, promotional campaigns, and social content, while balancing print and environmental work.
- Adapt the brand refresh across existing materials and locations, interpreting design principles thoughtfully rather than relying on one-size-fits-all templates.
- Develop and present multiple creative routes when appropriate, explain design rationale, and collaborate constructively through feedback and revisions.
- Prepare accurate production-ready files for external vendors, including correct dimensions, bleed, color profiles, packaging, and output specifications.
- Manage multiple concurrent requests, priorities, formats, and deadlines with dependable follow-through and clear status communication.
- Maintain organized working files, version control, and reusable templates to support efficient delivery and future updates.
- Identify brand gaps, production risks, or inconsistencies early and raise practical recommendations to the client creative lead.
- Perform a final quality check before handoff to confirm brand accuracy, spelling, alignment, image quality, specifications, and completeness.
Requirements
Required Qualifications
- A strong portfolio demonstrating polished, original, on-brand work across digital, print, and physical or environmental applications. Portfolio quality and relevance are the primary selection criteria.
- Typically 6+ years of professional design experience; exceptional portfolio strength and demonstrated senior-level capability may be considered in place of a specific tenure.
- Expert proficiency in Adobe Creative Cloud, particularly InDesign, Illustrator, and Photoshop. Advanced InDesign and print-production capability are essential.
- Demonstrated ability to interpret, extend, and consistently apply an established or evolving brand system.
- Strong understanding of typography, layout, color, hierarchy, image selection, and production fundamentals.
- Experience preparing files for commercial print, large-format output, signage, apparel, or environmental production.
- Excellent written and verbal communication skills, including the ability to present concepts, receive feedback professionally, and clarify incomplete briefs.
- Self-directed working style with sound judgment, attention to detail, accountability, and the ability to progress work with limited supervision.
- Ability to work effectively with remote stakeholders and maintain dependable availability during agreed client collaboration hours.
Tools & Platforms
Core: Adobe InDesign, Illustrator, and Photoshop | Preferred: Figma, After Effects, and basic video-editing tools
Preferred Qualifications
- Experience supporting fitness, sports, lifestyle, hospitality, retail, franchise, or other energetic multi-location consumer brands.
- Working familiarity with Figma for collaboration or light asset support.
- Experience with After Effects, motion graphics, or basic video editing.
- Experience building scalable templates and asset systems for distributed teams or locations.
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