Customer Service Representative - Travel Associate.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with travel inquiries and bookings through various channels.
- Provide exceptional customer service by addressing concerns and resolving issues effectively.
- Maintain extensive knowledge of travel products, services, and destinations.
- Collaborate with team members to ensure a seamless travel experience for clients.
- Process transactions accurately, ensuring compliance with company policies and procedures.
Requirements
- Educational Qualifications: High School diploma or equivalent; further education in tourism or hospitality is a plus.
- Experience Level: 5-8 years of customer service experience, preferably in the travel industry.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Problem-solving mindset and adaptability to changing environments.
- Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
- Working Conditions: May involve working evenings, weekends, and holidays based on client demands.
Vacancy posted 9 days ago
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