Career Support Lead (BGC Taguig) | Onsite
Full-time
Tasq Staffing Solutions, Inc.
Working Setup:
- 100% Onsite (BGC Taguig)
Work Hours:
- 11PM to 8AM
Responsibilities:
- Team Leadership: Inspire and guide your team to success by leading, coaching, and managing their efforts; Set ambitious KPIs and ensure they’re met; Conduct insightful performance reviews and efficiently manage schedules to keep everything on track.
- Operations: Drive engagement initiatives, achieve hiring targets, monitor key metrics, identify and resolve process gaps, and manage escalations effectively.
- Engagement: Drive successful job matching, enhance candidate preparedness, coordinate interview schedules, and foster lasting relationships.
Requirements:
- Bachelor's Degree required (or High School diploma with solid professional experience for at least 3 years)
- Excellent English communication
- At least 3 years experience in contact center/customer care
- At least 2 years tenure in Supervisory role
- Strong leadership, English skills, and workflow management
- US night shift, tool proficiency, high call volume comfort
- US RPO/volume hiring, CRM/ATS use, scaling/startup experience.
- System building, large team leadership, persuasion skills.
Vacancy posted 8 days ago
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