Professional Hospital Representative (South Manila)

POSITION SUMMARY

The Professional Hospital Representative drives revenue by building strong relationships with healthcare clients, identifying new business opportunities, and managing the full sales process from prospecting to negotiation. The role ensures accurate sales reporting, collaborates with internal teams, supports billing and collections, and stays informed on industry trends to deliver effective, customer-focused solutions.

ROLES AND RESPONSIBILITIES 

Sales Development & Client Management

• Identify and cultivate relationships with hospitals, clinics, and medical professionals to generate sales opportunities and drive revenue growth.
• Demonstrate strong sales drive by securing new clients and striving to exceed targets.
• Use deep customer knowledge to identify key prospects, understand client pain points, internal processes, and organizational dynamics.
• Maintain an accurate customer database to support targeted sales efforts.
• Deliver compelling sales presentations and demonstrations tailored to healthcare clients’ needs.
• Communicate effectively across different channels, simplifying complex information and ensuring clear and timely delivery.
• Act with customer focus by addressing needs efficiently, building sustainable partnerships, and finding joint solutions.

Sales Operations, Negotiation & Performance Delivery

• Negotiate sales contracts, pricing, and terms with healthcare clients to maximize revenue while meeting client requirements.
• Take ownership of performance delivery, making sound decisions and ensuring tasks are completed with discipline and quality.
• Meet or exceed sales targets through a proactive, results-driven approach.
• Maintain accurate records of sales activities, customer interactions, and pipeline data using CRM tools.
• Provide regular sales reports and updates to management.
• Remain resilient under pressure, persevering through challenges and continuously seeking new opportunities.

Cross-Functional Collaboration & Market Insight

• Collaborate closely with internal teams to align sales initiatives and enhance customer engagement.
• Share knowledge and insights with cross-functional teams and include key stakeholders in decision-making as needed.
• Stay informed about healthcare industry changes, including regulatory updates, competitor activities, and emerging trends.
• Use market and industry insights to refine sales strategies, drive innovation, and discontinue ineffective approaches.

Financial Coordination, Forecasting & Compliance

• Work with the Finance team to implement strategies for recovering overdue payments, negotiating terms when needed and escalating unresolved cases.
• Monitor outstanding invoices, follow up on payments, and help resolve billing discrepancies to support cash flow and revenue targets.
• Prepare accurate sales forecasts using market research, customer insights, and historical data.
• Coordinate with internal teams to align forecasts with inventory and production planning to avoid stock shortages or overstock.
• Uphold company policies, procedures, and ethical standards, demonstrating professionalism and integrity.
• Participate in ongoing training and development, actively seeking feedback and investing in continuous learning.

Compliance & Ethical Standards

• Ensure all sales activities comply with company policies, industry regulations, and ethical standards.
• Stay informed on regulatory requirements relevant to medical products.
• Educate clients on safe and compliant product use.
• Uphold the highest standards of professionalism and integrity.

CRM Management (Salesforce and Other Digital Tools)

• Maintain accurate and up to date customer information in the CRM (Salesforce) and other required company platforms.
• Create, manage, and track leads, sales opportunities, customer visits and other sales related activities in CRM(Salesforce) ensuring accurate and complete data integrity.
• Utilize CRM (Salesforce) and BI (ei. PowerBI) dashboards, insights, and analytics to monitor performance and support effective territory planning and management
• Ensure compliance with data privacy, documentation protocols, and internal systems standards.

REQUIREMENTS

• Bachelor's degree in Business Administration, Marketing, Life Sciences, or a related field preferred.
• Proven track record of success in medical or pharmaceutical sales, with a minimum of 2 years of relevant experience in the healthcare industry.
• Strong understanding of healthcare systems, processes, and regulations, with the ability to navigate complex environments and build relationships with healthcare professionals.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels within healthcare organizations.
• Strategic thinker with strong analytical and problem-solving abilities, capable of identifying and capitalizing on sales opportunities in the healthcare market.
• Results-oriented mindset with a proven ability to meet or exceed sales targets and drive revenue growth in a competitive market environment.
• Team player with the ability to collaborate effectively with cross-functional teams and colleagues to achieve common goals and deliver exceptional customer experiences.
• Proficiency in CRM software and other sales tools, with the ability to leverage technology to manage customer relationships, track sales activities, and generate reports.
• Flexibility to travel as needed for customer meetings, sales presentations, and industry events, with a valid driver's license and reliable transportation.
• Commitment to continuous learning and professional development, with a willingness to stay updated on industry trends, best practices, and emerging technologies in healthcare sales.

CORE VALUES:

• Value Diversity
  • Appreciate and include diverse perspectives
  • Foster Equity
  • Show empathy

• Be Accountable
  • Learn Actively
  • Act with Customer Focus
  • Deliver Performance and Results

• Show Trust
  • Influence positively
  • Drive Ideas and Change
  • Cooperate Constructively

COMPETENCIES

Customer Relationship Management & Client Engagement

Ability to build, develop, and sustain strong relationships with healthcare professionals and institutions. Demonstrates deep customer understanding, trust-building, and long-term partnership orientation.

Sales Execution & Results Orientation

Drives revenue growth through effective prospecting, closing, and achievement of sales targets. Shows strong ownership, persistence, and a performance-driven mindset to exceed goals.

Negotiation & Business Acumen

Applies commercial thinking in negotiating contracts, pricing, and terms while balancing customer needs and company profitability. Understands financial impact, billing processes, and revenue flow.

Strategic Thinking & Market Insight

Uses market intelligence, customer insights, and data (CRM/BI tools) to identify opportunities, anticipate trends, and refine sales strategies within the healthcare environment.

Collaboration & Communication Effectiveness

Communicates clearly and persuasively across diverse stakeholders and works effectively with cross-functional teams. Able to simplify complex information and align stakeholders toward shared outcomes.

ADDITIONAL INFORMATION

• Field-based role requiring regular visits to hospitals, clinics, and healthcare facilities within the assigned territory.
• Frequent travel within the assigned area and occasional participation in company meetings, training, and industry events.
• Required to utilize CRM (Salesforce), Power BI, and other company systems for customer management, reporting, and sales planning.
• Must maintain full compliance with company policies, healthcare industry regulations, and data privacy requirements.

What sets B. Braun apart? 

B. Braun is dedicated to protecting and improving global health. Established in the Philippines in 1985, it leverages over 185 years of innovation from its parent company, B. Braun Melsungen AG, which operates in 64+ countries. Initially focused on sutures and disposables, B. Braun Philippines has grown over 39 years to employ more than 800 sales and service professionals.  

We now offer advanced dialysis treatments and a broad range of healthcare solutions, including infusion devices, surgical instruments, sutures, regional anaesthesia, haemodialysis machines, disposables, value-added drugs, and clinical nutrition, delivering comprehensive patient care across the country. 

What can we offer you?  

• Group Term life Insurance 
• Medical and Optical Reimbursement  
• Maternity assistance 
• Training and development programs 
• Engage in fun activities and team building events 

What’s next? 

Once you click on the link to Apply, you will be directed to update your personal information and submit your CV. Our Talent Acquisition team will carefully review your application, and if you pass the CV screening you will be invited for the first interview. We ask you to conduct two interviews, one in person and one remotely. If you stand out and meet our requirements, we will present you with an offer and guide you through our seamless onboarding process. Join us and be part of something extraordinary! 

We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are.  

To find out more about our commitment to diversity click  here

Check us out on Social Media!  

To find out more about B. Braun Philippines  here