Customer Service Representative Hiring in Manila & Cebu
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle incoming customer inquiries and provide timely, accurate responses.
- Resolve customer issues and complaints in a professional and courteous manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance customer service processes.
- Provide product and service information to customers effectively.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: 3-5 years of experience in customer service or related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Empathetic, patient, and detail-oriented.
- Responsibilities and Duties: Ability to multitask and manage time effectively.
- Working Conditions: Availability to work in shifts, including evenings and weekends.
Vacancy posted 22 days ago
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