Telco Account Representative
Full-time
Telesys BPO
Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer
Position: Call Center Agent/ Telco Account Representative
Job Type: Full-Time
Location: Within Metro Manila
We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.
- High School graduate (college level or degree is an advantage)
- Strong communication skills—both written and verbal
- Open to applicants with or without BPO experience
- Ability to work in a fast-paced, high-volume call environment
- Customer service experience is a plus (training provided)
- Amenable to work shifting schedules, including nights, weekends, and holidays
What We Offer:
- Competitive salary with performance-based incentives
- HMO & dental benefits
- Paid vacation and sick leave
- Opportunities for promotion and career development
- Wellness programs and exclusive employee discounts
- A diverse, inclusive, and supportive workplace
Ready to Start?
Apply today and become part of a company that values customers
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Telco Account Representative in Makati vacancy
- ...Telco Account Representative Job Summary: Join our dynamic team as a Telco Account Representative! You'll handle telco inquiries, sell products, and provide top-notch customer service. Salary: ₱23,500 - ₱28,000 (based on experience). Requirements: - SHS (Senior...
- ...Role Description Join our Telco Account and provide exceptional customer service by assisting customers with inquiries, resolving concerns, and delivering a seamless customer experience while meeting quality and performance standards. Key Responsibilities Handle...
- ...to join the dynamic team at ALORICA TELESERVICES, INC. ', a leading provider of customer service solutions. As a Telco Customer Service Representative, you will be responsible for delivering exceptional customer service to clients in the telecommunications industry....
- Responsibilities Proactively identify and pursue new business opportunities by prospecting, networking, and building a strong pipeline of potential clients Develop and execute effective sales strategies to secure new contracts and expand existing client relationships...
- ...We are looking for Call Center Agents to join a fast growing account in Makati. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond...
- Description Provide first-level support to customers regarding technical issues related to telecommunications services. Diagnose and resolve technical problems through various communication channels. Document customer interactions and technical findings in the...
- Description Handle incoming calls from customers and provide assistance with inquiries. Resolve customer complaints and issues in a timely and efficient manner. Maintain accurate records of customer interactions in the database. Provide information about products...
- Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer Position: Call Center Agent/CSR Job Type: Full-Time | Shifting Schedule Location: Within Metro Manila We’re looking for dedicated and customer-focused individuals to join our team as Call Center...
- ...you have experience in telecommunication installation, integration, and site works , we want you on board. Team Leader The Telco Team Leader oversees all on-site activities and serves as the primary point of contact for project management and the client. Responsibilities...
- Provide exceptional customer service through voice and non-voice channels. Assist customers in resolving inquiries related to healthcare, telecommunications, and travel. Document customer interactions in CRM software accurately. Collaborate with team members to...
- ...We are seeking a dynamic and results-driven Operations Supervisor to oversee and optimize day-to-day operations within our BPO Telco and Telco Sales environment. The ideal candidate will have hands-on experience in BPO operations, telco processes, or sales operations...
- ...Job Title: Operations Supervisor Account: Telco/Telco Sales Salary: Entry- 25,500 Max- 40,000 (Strictly within the stated budget above but 40,000 offer is subject for SVP approval) Work location/Set up: Onsite, Makati City, Philippines (Alphaland) Shift Schedule...
- Join our growing team at SVR Technologies Philippines! We’re looking for 16 skilled and safety-trained Riggers to support our expanding telecommunications projects across the region. Qualifications: Experience in telecom rigging, installation, or tower work...
- ...customer service by responding to inquiries and resolving issues related to banking products and services. Assist customers with account management, including setting up new accounts and processing transactions. Educate customers on the use of banking systems and...
- Description Manage customer inquiries and provide tailored financial solutions. Analyze customer data to identify trends and improve service delivery. Collaborate with cross-functional teams to enhance product offerings. Conduct market research to stay updated...
- Description Assist clients in understanding and utilizing telecommunications and financial services. Manage customer inquiries and provide excellent support via phone and email. Analyze client needs and recommend appropriate solutions. Collaborate with internal...
- ...Manage and build strong relationships with key accounts to drive customer satisfaction and loyalty. Responsible for achieving profitable sales volume and growth targets through opening new accounts, regular collaboration with clients, excellent customer service and...
- ...The Telco Multi Skilled Technician is responsible for various tasks related to telecommunications systems. Install and maintain telecom equipment Perform troubleshooting and repairs Ensure compliance with safety standards Requirements 1.) He/she must be at...
- ...Join our high-energy Telco (Telecommunications) team located around the Makati area ! Handle international customer accounts, billing inquiries, and service troubleshooting. Secure your job offer quickly with our One-Day Hiring Process . Minimum Qualifications:...
- We are looking for a proactive Sales Associate to drive our business-to-business (B2B) growth within the media and advertising industry. In this role, you will identify high-value commercial opportunities, develop persuasive proposals, and build lasting professional relationships...
- Description Engage with customers via phone, providing exemplary service and assistance. Utilize Salesforce to manage customer inquiries and track interactions. Handle scheduling of appointments and follow-ups with clients. Identify customer needs and provide...
- ...generating leads, qualifying prospects, and managing product sales; Champion customer service by building relationships in your assigned account; Fill in the gap between the product and the market through the insightful market and competitive research; Develop and...
- ...Job Description: The Key Account Specialist is responsible for driving sales growth by building and maintaining relationships with clients, identifying new business opportunities, and achieving revenue targets. This role requires excellent communication, negotiation,...
- Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers with inquiries and resolve issues promptly and effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...Qualifications: Senior High School diploma or equivalent. Experience Level: 6 mos of experience in customer service financial account Skills and Competencies: Strong verbal and written communication skills. Qualities and Traits: Friendly, patient, and proactive...
- ~ Respond to customer inquiries via phone, email, and chat. ~ Provide accurate information about products and services. ~ Resolve customer issues and complaints efficiently. ~ Maintain detailed records of customer interactions. ~ Collaborate with team members to...
- ...opportunities to improve local operations and expand business with key accounts through upselling or cross-selling. Prepare reports on... ...feedback, and overall performance for management review. Represent the company in local activities, meetings, and events that...
- ...Schedule: 8:00 AM – 5:00 PM, Weekends Off Requirements: Bachelor’s degree holder At least 4 to 5 years of experience in Accounting Experience in an IT company is an advantage Can start as soon as possible Amendable to attend interview...
- ...reports on performance, partner acquisition and market feedback. Collaborate with internal teams With field work experience. Willing to travel around North and South Luzon With retail, telco, or mobile related background is advantage Willing to start ASAP!...
18000 - 37000 Php
Job Responsibilities : Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer interactions. Collaborate...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Telco Account Representative. Be the first to apply!
