Customer Service Chat Specialist - Pure Non-Voice - HS Graduates
27000 PhpFull-time
Caldwell Communications
Chat Support / Non-Voice Hiring | Sapient Global Services Quezon City | Onsite | Up to ₱27,000/month | Full-time | At least High School Graduate Why Join Sapient Global Services Competitive salary up to ₱27,000 per month Performance-based incentives Strong career growth in customer service and digital support industry Ideal for applicants with at least 1 month of BPO experience Training-focused and supportive environment Sapient Global Services is actively hiring Chat Support / Non-Voice Customer Service Representatives across Metro Manila. If you are searching for non-voice jobs, chat support hiring, or customer service roles in BPO, this is your chance to grow in the digital support industry. We welcome applicants with at least 1 month of BPO experience and provide paid training from Day 1.
LOCATION
Main Site: Muñoz, Quezon City Other Sites: Quezon City Pasig City Mandaluyong City Makati City ManilaJOB OVERVIEW
As a Chat Support / Non-Voice Customer Service Representative, you will assist customers through live chat and messaging platforms. You will handle inquiries, resolve concerns, and provide accurate information without voice calls, ensuring fast and efficient digital customer support.KEY RESPONSIBILITIES
Respond to customer inquiries via chat and messaging platforms Provide accurate information about products, services, and account concerns Assist customers with troubleshooting and basic issue resolution Process requests such as updates, tracking, and account changes Escalate complex concerns to appropriate teams Maintain accurate records of customer interactions Deliver fast, clear, and professional written communication Meet quality and performance targetsREQUIREMENTS
At least High School graduate (Senior High School, college level, or college graduate is an advantage) At least 1 month of BPO experience Strong written English communication skills Customer-focused and detail-oriented Basic computer skills and multitasking ability Willing to work onsite in Metro Manila Open to shifting schedules, including nights, weekends, and holidaysTRAINING & SCHEDULE
Paid training from Day 1 with full onboarding support Shifting schedules depending on account assignment Fast-paced but guided work environmentAPPLY NOW
Start your career as a Chat Support / Non-Voice Representative at Sapient Global Services and build your future in digital customer service and the BPO industry.Vacancy posted 29 days ago
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