Cantonese Logistics Customer Service Specialist
Full-time
J-K Network Services
Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Cantonese Logistics Customer Service Specialist Company Industry: BPO Company Work Location: Quezon City Work Schedule: Shifting Schedule Salary: Php 100, 000 + Sign-on Bonus Work Set-up: Work On-site
BENEFITS:
- ️Night Differential
- ️Group Life Insurance
- ️Free Onsite Medical Care
- ️Monthly performance incentives and allowances
- ️Sick Leave & Vacation Leave (Convertible to cash)
- ️Government-Mandated Benefits
- ️13 month pay
☑️HMO
- ️Paid training
- ️Company events
- ️Other benefits will be discussed directly by the company.
REQUIREMENTS OF THE JOB:
- ️Proficient in Cantonese and conversational-proficient in English
- ️Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- ️Open to no related experience.
- ️Having customer service experience is an advantage.
- ️Having BPO experience is a big plus
- ️Excellent interpersonal, communication, and customer handling skills.
RESPONSIBILITIES OF JOB APPLICATION:
- ️Communicate with customers through phone calls to address transportation, logistics, and delivery-related inquiries.
- ️Assist customers with package tracking, shipment status, and delivery concerns.
- ️Process customer requests for refunds, returns, and order-related concerns in accordance with company policies.
- ️Support customers with order processing, modifications, cancellations, and delivery updates.
- ️Coordinate with internal teams to resolve customer issues and ensure timely service.
- ️Maintain accurate records of customer interactions and transactions while delivering excellent customer service.
RECRUITMENT PROCESS: (ONLINE PROCESS)
- ️Paper screening
- ️English Assessment
- ️Initial Interview
- ️Final Interview
- ️Job Offer
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Cantonese Logistics Customer Service Specialist in Quezon City vacancy
- ...Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data... ...that help businesses grow their revenue. Position: Cantonese Logistics Service Specialist Company Industry: BPO Company Work Location:...
J-K Network Services
Quezon City1 day ago - ...Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data... ...that help businesses grow their revenue. Position: Cantonese Customer Logistics Specialist Company Industry: BPO Company Work Location:...
J-K Network Services
Quezon City7 days ago - ...We're Hiring: Bilingual Customer Service Representatives (Voice Account) Location: Quezon City, Philippines Work Setup: Full Onsite... ...to our global customers. Languages We're Hiring For Cantonese Thai Bahasa Indonesia Vietnamese Khmer Job Responsibilities...
- ...Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description POSITION OVERVIEW: The Customer Service Specialist I is part of a multi-cultural team and enjoys working in an international setting, whereby a wide range of...Remote job
52.21 - 87.15 Php
Be one of the first to apply10% night differential HMO upon regularization up to 5 dependents (conditions apply) 20k SOB Quaraterly Incentives & allowances which will be discussed during JO. Health insurance775000 $ per day
...JOB DESCRIPTION CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving...- ...ServiceTitan Customer Service & Dispatch Virtual Assistant Role Overview We are seeking a highly organized and customer-focused ServiceTitan... ...field technicians. Key Responsibilities Dispatching & Logistics: Efficiently manage and dispatch service technicians,...
775000 $ per day
...conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during...775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE: The Service Delivery Sr Analyst is responsible for daily supervision...- ...bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees... ...team. Position Overview RecruitGo is seeking a Healthcare Customer Service Representative with phone support experience to handle...
775000 $ per day
...Supports high quality work through a positive environment • Monitors team members performance with the focus on improvement • Service Level Agreements and Performance Metrics • Ensures individual and team service levels are met or exceeded • Assists in reviewing...- ...Managed customer inquiries across multiple communication channels, including phone, email, live chat, and social media. Diagnosed and... ...processed orders accurately, and delivered exceptional customer service to maintain high levels of client satisfaction and brand loyalty...
- ...CLIENT SERVICING AND STAKEHOLDER MANAGEMENT Establish, manage, and maintain healthy business relationships with new and existing clients. Communicate and respond to customers through various channels. Ensure customer satisfaction and provide professional...
- ...We are seeking an experienced and strategic Operations Director to lead large-scale healthcare customer service operations within a dynamic and fast-growing organization. This role goes beyond traditional operations leadership and requires a highly visible leader...
- ...ServiceTitan expert who thrives in the fast-paced world of home services? We are seeking a Service Coordinator & CRM Administrator to... ...where you will manage the "heart" of the business—dispatching, customer communications, and operational workflows—all from your...
- ...Position Overview: We are seeking a reliable and detail-oriented Customer Service Virtual Assistant to support our growing team. The VA will be responsible for handling customer inquiries, assisting with scheduling and follow-ups, resolving concerns, and ensuring...
- "Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers... ...while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking...
- ...Logistics Team Supervisor Location: Quezon City Work Setup: On-site Schedule: Monday to Saturday Job Overview... ...of goods while maintaining operational efficiency and customer satisfaction. Qualifications College Level or College...
- ...SOPs / process transitions. • They may regularly interact with customers and first line management. • Takes escalated calls from... ...and timely processing of transactions to meet or exceed client service level agreements. • Identifies and resolves issues around nonstandard...
- ...Customer Support Specialist (Healthcare) | Full-Time | Remote Apply here: We are looking for a Customer Support Specialist with healthcare... ..., medical records, healthcare administration, patient services, medical billing, health insurance, or a similar healthcare...Remote job
- ...WE'RE HIRING: Field Services Agent Focus: Client Relationship Support, Service Coordination... ...across the world. We are seeking a customer-focused and service-oriented Field... ...support teams, service desks, and technical specialists to resolve complex issues. Service...
- Leads enterprise warehouse operations across multi-brand locations, ensuring standardized systems, cold-chain compliance, and cost efficiency. Drives inventory governance, distribution strategy, and scalable supply chain operations.
- ...neuroscience - and products and services in our Allergan Aesthetics... ...The Senior Product Specialist - Neuroscience's primary responsibility... ...competitive activities and customer behavior to improve... ...commitment from HCPs and coordinates logistics for dry lab, wet lab, and...
- ...Job Mission The Marketing Specialist supports the Jr. Brand... ...strengthen brand equity, drive customer engagement, and contribute to... ...management, creatives, supply chain, logistics, sales, and operations to... ..., media placements, and service requests. Processes and encodes...
- ...commerce industry, dedicated to providing exceptional service and innovative solutions to our customers. We are driven by a passion for excellence,... ...are looking for a creative and experienced Content Specialist to join our team. This role is essential in driving...
- ...Customer Experience Manager (Accounts Management & Customer Care) Key Responsibilities Billing and Collection Management:... ...coordinating with banks, Sales, Treasury, and the Documentation Specialist to resolve SLA bottlenecks. Unit Turnover Coordination:...
- ...Job Summary We are looking for a proactive Customer Relationship Management (CRM) Specialist to support the development and execution of customer engagement... ...to design journeys triggered by site behavior and service interactions (abandoned cart, post-purchase, service...
- ...Operations Automation Specialist Type: Full time (With Part-Time ramp-up period) Location... ...utilizing ChatGPT/OpenAI APIs, Zapier, custom webhooks, and APIs to streamline... ...Mastery: Hands-on, deep familiarity with CRM/logistics tools (ideally SmartMoving), communication...
- ...Customer Experience Manager (Real Estate) Location: Quezon City Work Setup: On-site Employment Type: Full-time... ...Manager to lead initiatives that enhance customer satisfaction and service excellence throughout the real estate customer journey. The...
775000 $ per day
...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Service Delivery Associate WORK SETUP: Hybrid OVERALL PURPOSE: Entry-... ...Center Representative RESPONSIBILITIES: • Provides quality customer service in response to inquiries made via phone or e-mail from...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Cantonese Logistics Customer Service Specialist. Be the first to apply!
