Lead Process Excellence
52000 - 73000 PhpFull-time
Gratitude Inc
Qualifications:
• Bachelor’s degree in Business, Industrial Engineering, Data Analytics, Operations Management, or a related field.• Lean Six Sigma Green Belt certification.
• At least 3–5 years of experience in process improvement, operations, business analysis, or continuous improvement roles.
• BPO/CPO experience.
• Hands‑on experience leading Green Belt–level projects using DMAIC, RCA, process mapping, and workflow analysis.
• Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable recommendations.
• Proficiency in Microsoft Excel, PowerPoint, and process documentation tools.
• Experience creating SOPs, process maps, and training materials.
• Strong communication skills, with the ability to present findings clearly to cross‑functional teams.
• Ability to collaborate effectively with Operations, Reporting/MIS, and cross‑functional partners.
• Strong organizational skills with the ability to manage multiple projects simultaneously. Desired: • Exposure to Lean, Kaizen, or other continuous improvement methodologies beyond Green Belt level.
• Experience supporting or working alongside Black Belts, Business Excellence Managers, or Transformation teams.
• Familiarity with data visualization tools (e.g., Power BI, Tableau).
• Strong facilitation skills for workshops, huddles, and process reviews.
• Ability to influence stakeholders and drive adoption of new processes.
• Demonstrated success in sustaining improvements through control plans and standardized documentation.
• Experience in business writing, process documentation, and delivering training.
• Strong problem‑solving skills with the ability to work independently and within a team. Certificate/Credentials: • Lean Six Sigma Green Belt Certification Recruitment Process: • Validation
• Zwayam profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding Screening notes: • Highest educational attainment:
• Are you a Certified Lean Six Sigma Green Belt?
• Years of hands‑on experience leading Green Belt–level projects using DMAIC, RCA, process mapping, and workflow analysis
• Years of BPO/CPO relevant experience
• How much is your last drawn salary?
• What are your salary expectations?
• Are you amenable to working on a hybrid setup in Taguig pr within Metro Manila?
• Can you start immediately once hired?
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Lead Process Excellence in Manila vacancy
52000 - 73000 Php
...Hiring: Lead Process Excellence Location: Manila / Metro Manila, Philippines Work Setup: Hybrid Work Schedule: Flexible shifting schedule, including night shifts, weekends, and holidays as required Salary Package: PHP 52,000–73,000 Start...52000 - 73000 Php
...WE'RE HIRING: LEAD PROCESS EXCELLENCE Location: Manila / Metro Manila Work Setup: Hybrid Salary Package: ₱52,000–₱73,000 Schedule: Flexible / Shifting (including nights, weekends & holidays as needed) Start Date: ASAP Openings:...52000 - 73000 Php
...Job title: Lead Process Excellence Work setup: Hybrid in Manila Work schedule: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays) Salary budget: PHP 52,000 to 73,000 package Start date: ASAP Headcount: 1 Qualifications...52000 - 78000 Php
...NOW HIRING: Lead Process Excellence Work Setup: Hybrid – Manila / Taguig Work Schedule: Flexible; must be amenable to shifting schedules, including weekends, night shifts, and holidays, based on business needs Salary Package: ₱52,000–₱73,000 Start Date: ASAP...- ...Job Title : Lead Process Excellence Job Description : We are looking for a Process Excellence professional to lead continuous improvement initiatives, optimize business processes, and improve operational efficiency. The ideal candidate will have hands-on experience...
52000 - 73000 Php
...Job Title: Lead Process Excellence Work Setup: Hybrid – Manila / Metro Manila Work Schedule: Flexible; shifting schedules may be required, including weekends, night shifts, and holidays based on business needs Salary Package: PHP 52,000–73,000 per month...52000 - 73000 Php
...Lead – Process Excellence & Continuous Improvement Location: Manila / Taguig, Philippines Work Setup: Hybrid Work Schedule: Flexible shifting schedule, including nights, weekends, and holidays as required Salary Package: PHP 52,000–73,000 per month Employment...- ...Lead Process Excellence Location: Manila / Taguig, Metro Manila, Philippines Work Setup: Hybrid Work Schedule: Flexible to work on shifting schedules, including weekends, night shifts, and holidays, depending on business needs Start Date: ASAP Job...
- ...Job Title: Director – Process Excellence Job Description : We are seeking an experienced Director – Process Excellence to lead business analysis, data analytics, process improvement, and reporting initiatives within the call center, BPO, or customer service industry...
200000 - 320000 Php
...Job Description: Director – Process Excellence Job Title: Director – Process Excellence Work Setup: Hybrid – Manila / Metro Manila... ...are seeking an experienced Director – Process Excellence to lead business analysis, process improvement, data analytics, and reporting...200000 - 320000 Php
...WE'RE HIRING: DIRECTOR – PROCESS EXCELLENCE Location: Manila / Metro Manila Work Setup: Hybrid Salary Package: ₱200,000... ...Interview → Hiring Manager Interview → Onboarding Ready to lead process excellence? Apply now! Pre-Screening Questionnaire...200000 - 320000 Php
...Night Shift (Graveyard Shift) Start Date: ASAP Job Description: We are looking for an experienced Director of Process Excellence to lead business analysis, data analytics, reporting, and process improvement initiatives within the call center, BPO, or customer...200000 - 320000 Php
...shift, holidays) SALARY: ₱200,000 – ₱320,000 package START DATE: ASAP Role Overview We are seeking a Director of Process Excellence to lead business analysis and process improvement initiatives across the organization. You will drive data-driven decision-making...- ...Director – Process Excellence Location: Manila / Taguig, Philippines Work Setup: Hybrid Work Schedule: Flexible to work on shifting... ...for an experienced Director – Process Excellence to lead business analysis, process improvement, data analytics, and business...
- ...Johnson & Johnson seeks a Data Process Lead for its Global Services Data Strategy and Insights team in Manila. The role focuses on translating business needs into scalable data, analytics, and AI solutions while managing data workstreams, delivering integrated solutions...
52000 - 73000 Php
...Job title: Lead Process Excellence Work setup: Hybrid in Manila Work schedule: Flexible to work on a shifting schedule if business needs (weekends, night shift, holidays) Salary budget: PHP 52,000 to 73,000 package Start date: ASAP Headcount: 1 Qualifications...52000 - 71000 Php
...Lead –Business Process Optimization | Hybrid – Manila Location: Manila / Taguig, Philippines Work Setup: Hybrid Employment Type:... ...Job Summary We are seeking an experienced Lead – Process Excellence & Continuous Improvement to drive operational excellence,...- ...Job description: Location: Manila (Hybrid) Engagement: Project-Based / Consulting Whitehall is seeking a Team Lead to drive process documentation and service management deliverables within an enterprise environment. This role will lead a small team of analysts and...
- ...Johnson & Johnson seeks a Finance Process Release Lead to oversee the TransCend SAP S4 HANA implementation for Intercompany Accounting across multiple regions. The role involves leading deployment activities, managing testing and data migration, coordinating stakeholders...
- ...What you will do The Service Operations Excellence Supervisor will lead and support service operations excellence initiatives to improve productivity... ...excellence programs and best practices. Identify process improvement opportunities using Lean, Six Sigma, or continuous...
- ...Compliance Change Management – Center of Excellence, AVP Location: Manila Corporate... ...Ability to apply control frameworks to processes and identify control gaps and risks.... ...and Our Teams Deutsche Bank is the leading German bank with strong European roots and...
- ...Engagement: Project-Based (5–6 months) Whitehall is hiring three (3) Process Writers to support a large-scale shared services transformation... ...standards Conduct self-reviews and incorporate feedback from leads and stakeholders Ensure consistency, clarity, and usability...
- ...attrition, and operational reliability. Collaborate with warehouse operations to ensure agent supply reliability and adherence to process standards. Support performance monitoring, attendance tracking, and operational issue resolution. Provide insights to Ops on...
- ...Responsibilities Manage day-to-day GSTR cases and serve as regional process owner and subject matter expert Administer and analyze... ...skills with attention to data accuracy ~ Proficiency in Microsoft Excel and HR systems such as Workday ~ Ability to manage multiple...
50000 - 300000 Php
...JOB TITLE: Business Process Designer - Oracle Cloud Cost Management WORK SET UP: Onsite in Manila WORK SHIFT: Shifting Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates...50000 - 95000 Php
...Job Title: QA Lead – TOSCA Work Setup: Work From Home Shift: Mid Shift Experience... ...QA team members and drive continuous process improvements. Required Skills:... ...methodologies and QA best practices. Excellent leadership, communication, and stakeholder...- ...role. Strong knowledge of documentation processes and healthcare compliance standards.... ...deployment processes. Proven ability to lead teams, manage multiple priorities, and... ...results in a fast-paced environment. Excellent leadership, coaching, and stakeholder management...
- ...Assist in the food processing and packaging operations. Maintain cleanliness and organization in the work area. Operate basic machinery and equipment used in food processing. Follow food safety and sanitation guidelines. Perform quality checks on food products...
- ...Job Title: WFM Team Lead – Travel Account Work Location: Alabang, Muntinlupa, Philippines... ...understanding of workforce management processes and contact center metrics. Key... ...workforce monitoring. # Proficiency in Excel, workforce management tools, and contact...
37000 - 40000 Php
...Job Title: WFM Team Lead Program: Travel account Site: Alabang Work Setup: Work... ...corrective actions Implement process improvements and best practices to enhance... ...proficiency in workforce management systems and Excel or similar data analysis tools In-depth...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Process Excellence. Be the first to apply!
