Customer Service Agent
Full-time
Asia PeopleWorks, Inc.
Key Responsibilities: - Respond to customer inquiries through phone, email, or chat in a professional and timely manner.
- Assist with scheduling appointments and coordinating healthcare-related services.
- Verify and update patient or client information while maintaining data accuracy and confidentiality.
- Process documentation, records, and other administrative tasks.
- Coordinate with internal teams to resolve customer concerns and ensure quality service.
- Maintain accurate records of customer interactions and transactions.
- Adhere to company policies, procedures, and quality standards.
- Perform other duties as assigned by the supervisor.
Qualifications:
- Fresh graduates are encouraged to apply.
- Preferably a graduate of a medical-allied course.
- Undergraduate applicants with at least 3rd-year college standing may also be considered.
- Graduates of non-medical allied courses are also welcome to apply.
- Strong communication and interpersonal skills.
- Proficient in basic computer applications and willing to learn new systems.
- Ability to work in a fast-paced environment and on shifting schedules, including night shifts if required.
Compensation:
- Salary: PHP 16,000 – PHP 22,000 (depending on qualifications and experience).
- Candidates with higher salary expectations may still be considered based on relevant experience.
- Night Differential Pay.
Benefits:
- Company-issued laptop.
- Company-issued headset.
- Career growth and development opportunities.
- Comprehensive training and support.
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Customer Service Agent in Pateros, Metro Manila vacancy
- ...Description Provide excellent customer service and support through various communication channels. Assist customers with inquiries, issues, and requests effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team...
- ...Description Provide exceptional customer service to clients through various communication channels. Address customer inquiries and resolve issues efficiently and effectively. Assist in managing customer accounts and maintaining accurate records. Collaborate...
- ...Description Respond to customer inquiries and provide support via telephone, email, or chat. Assist customers in resolving issues... ...complaints with a focus on customer satisfaction. Utilize customer service software to track and manage interactions with clients....
- ...Description Provide exceptional customer service through various communication channels Respond promptly to customer inquiries and resolve issues effectively Maintain a positive, empathetic, and professional attitude toward customers Document customer interactions...
- ...Description Provide exceptional customer service through various communication channels, including phone, email, and live chat. Assist customers in resolving issues and inquiries efficiently and effectively. Schedule appointments and manage customer requests...
- ...Description Assist customers via phone, email, and chat with inquiries and issues. Provide product and service information to customers. Process orders, forms, and requests accurately. Maintain customer records by updating account information. Follow up...
- ...Field sales agents are responsible for generating leads and closing deals in person. They... ...a specific area and meet with potential customers face-to-face. Here are some of the key... ...presentations: Presenting products or services to potential customers. Negotiation:...
- ...the Branch Manager in handling sales inquiries. Entertains customers and agents inside and outside the branch. Assists in the branch's... ...marketing activities. Answers questions on products and services being offered in the branch. Graduate of any business course...
- ...relationships with overseas clients and distributors, ensuring customer satisfaction, and identifying opportunities for market expansion... ...relationships with international customers, distributors, and agents. Monitor sales performance, prepare forecasts, and analyze market...
- ...As a Customer Service Representative you’ll assist customers across phone, email, and chat. Your duties will involve diagnosing problems, handling customer inquiries, and providing accurate product information. To thrive in this role, you’ll need good communication skills...
- ...SSS, Pag-IBIG, PhilHealth, and TIN) is preferred for faster processing . Job Description (Key Responsibilities) As a Customer Service Representative for the Insurance Account, your primary goal is to provide frontline support to policyholders: Policy Inquiries...
- ...Description Provide exceptional customer service to enhance customer satisfaction. Address customer inquiries and complaints through various communication channels. Assist in resolving issues in a timely and effective manner. Maintain accurate records of customer...
- ...Responsibilities: Serve as the primary point of contact for customer inquiries, concerns, and service requests. Deliver first-level technical support and ensure timely issue resolution. Schedule, coordinate, and manage service appointments efficiently. Dispatch...
- ...Description Respond to customer inquiries via various communication channels. Resolve customer complaints in a timely and efficient manner. Provide product and service information to customers. Document interactions and maintain accurate records in the system...
- ...needs Assemble, fill boxes and other cartons with items that needs to be shipped Answer inquiries from prospect clients Customer service skills and gives professional service at all times Job Requirements At least college level Strong written and verbal...
- ...Technical Troubleshooting: Diagnose and resolve customer issues regarding hardware, software, internet connectivity, or device setups. Guided Assistance: Walk customers step-by-step through technical processes over the phone, email, or live chat. Documentation:...
- Handling high-volume inbound or outbound phone calls. Requires strong verbal pacing and active listening.
- ...Description Provide exceptional customer service through various communication channels. Assist customers with inquiries, issues, and requests in a timely manner. Resolve problems efficiently while maintaining customer satisfaction. Document customer interactions...
- ...We’re Hiring: Customer Service Representative (CSR) Are you passionate about helping people, solving problems, and delivering excellent customer experiences? Join our team as a Customer Service Representative and become part of a fast-growing and supportive work environment...
- ...We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will serve as the primary... ...customer calls, providing accurate information about products, services, orders, and payments. Issue Resolution: Listen actively to...
- ...As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor. Key Responsibilities: Manage...
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Resolve customer issues and complaints in a timely and professional manner. Document all customer interactions and maintain detailed records in the system....
- ? CALL CENTER AGENT | PURE VIRTUAL PROCESS We are looking for Call Center Agents to join... ...Hiring JOB DESCRIPTION: • Handle customer inquiries through voice support • Provide... ...accurate information regarding products, services, and accounts • Resolve customer...
- ...Assist customers with inquiries via phone, email, or chat. Provide accurate information about products and services. Resolve customer complaints and issues in a timely manner. Document... ...Job Title: Customer Service Agent Job Function: Customer Service Management...
- ...Provide excellent customer service by addressing inquiries and resolving issues. Assist customers via phone, email, or chat, ensuring a seamless experience. Maintain accurate records of customer interactions and transactions. Collaborate with team members to...
- ...Description Provide exceptional customer service and support via phone, email, and chat. Resolve customer inquiries and complaints efficiently and professionally. Assist customers with product information and service-related questions. Maintain accurate records...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues effectively. Maintain a positive rapport with customers through excellent communication skills. Utilize problem-solving skills to address customer concerns and provide...
- ...Description Assist customers with inquiries and provide accurate information regarding products and services. Handle customer complaints and resolve issues in a professional manner. Maintain detailed records of customer interactions and transactions. Work collaboratively...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...Description Assist customers with inquiries and provide solutions effectively. Handle customer complaints and provide appropriate... ...preferred. Experience Level: 0–2 years of experience in customer service. Skills and Competencies: Proficient in English language...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!
