Customer Service Agent
Full-time
Miranda HR
? CALL CENTER AGENT | PURE VIRTUAL PROCESS
We are looking for Call Center Agents to join our team! Initial to final interviews are done virtually for your convenience, but work setup is pure onsite once hired.
? Available Sites: Makati / Alabang / Pasig / Eton / Cebu
? Virtual Recruitment Process
? Onsite Work Setup Upon Hiring
JOB DESCRIPTION:
• Handle customer inquiries through voice support
• Provide accurate information regarding products, services, and accounts
• Resolve customer concerns professionally and efficiently
• Maintain good communication and customer service skills
• Follow company procedures and account protocols
• Meet performance and attendance expectations
QUALIFICATIONS:
• At least HS Graduate (Old Curriculum) / SHS Graduate
• Open for fresh grads, career shifters, and applicants with or without BPO experience
• Good to basic English communication skills
• Willing to work onsite and on shifting schedules
• Must have stable internet connection/device for virtual process
BENEFITS:
• Competitive Salary Package
• Night Differential
• HMO & Government Benefits
• Paid Training
• Career Growth Opportunities
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Customer Service Agent in Makati vacancy
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues effectively. Maintain a positive rapport with customers through excellent communication skills. Utilize problem-solving skills to address customer concerns and provide...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities : Handle customer calls via phone, email, or chat...
- ...Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences...
- ...We are looking for motivated and customer-focused individuals to join our team as Call Center Agents / Customer Service Representatives. The role involves assisting customers by answering inquiries, resolving concerns, and providing excellent customer service through...
- Handling high-volume inbound or outbound phone calls. Requires strong verbal pacing and active listening.
- ...Description Respond promptly to customer inquiries via phone, email, or chat. Provide knowledgeable answers to questions about products, services, and policies. Resolve customer issues efficiently and effectively while ensuring customer satisfaction. Maintain...
- ...Description Assist customers with inquiries and resolve issues promptly. Provide product and service information to customers. Handle customer complaints with empathy and professionalism. Maintain detailed records of customer interactions and transactions....
- ...Description Respond to customer inquiries and provide assistance via phone, email, or chat. Resolve customer complaints and issues... .... Experience Level: 1-3 years of experience in customer service or related field. Skills and Competencies: Excellent communication...
- ...Description Provide exceptional customer service and support via phone, email, and chat. Resolve customer inquiries and complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Collaborate with other departments...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues. Maintain a deep understanding of company products and services to offer accurate information. Assist customers through various communication channels, including phone...
- ...Description Handle customer inquiries and provide knowledgeable answers to questions Assist customers with order processing and... ...transactions Work collaboratively with team members to improve service delivery Requirements Educational Qualifications:...
- ...Description Manage customer inquiries through various channels including phone, email, and live chat. Provide accurate information... ...Experience Level: 3–5 years of related experience in customer service. Skills and Competencies: Excellent communication and...
- ...We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will serve as the primary... ...customer calls, providing accurate information about products, services, orders, and payments. Issue Resolution: Listen actively to...
- ...As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor. Key Responsibilities: Manage...
- ...Description Supervise daily operations of the customer service team to ensure efficiency and quality. Train, mentor, and develop customer service representatives to enhance their skills and performance. Handle escalated customer inquiries and resolve complex...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Manage and maintain customer... ...date. Assist in training and onboarding new customer service agents to ensure a high standard of service. Collaborate with...
- ...Description Assist customers with inquiries and issues via phone, email, or chat. Provide accurate information about products and services. Resolve customer complaints and provide effective solutions. Document customer interactions and feedback in the system...
- ...Description Provide exceptional customer service through various communication channels. Assist customers with inquiries, issues, and requests in a timely manner. Resolve problems efficiently while maintaining customer satisfaction. Document customer interactions...
- ...We’re Hiring: Customer Service Representative (CSR) Are you passionate about helping people, solving problems, and delivering excellent customer experiences? Join our team as a Customer Service Representative and become part of a fast-growing and supportive work environment...
- ...Join our team as a Customer Support Representative, where you will guide clients through their concerns across multiple platforms, whether... ...will be on providing clear product explanations, resolving service issues, and ensuring every client feels heard. Ideal candidates...
- ...Assist customers with inquiries and provide excellent support via phone, email, and chat. Resolve customer concerns promptly and effectively... .... Communicate product knowledge and provide guidance on services offered. Collaborate with team members to enhance customer...
- ...Description Provide exceptional customer service through various channels including phone, email, and live chat. Resolve customer inquiries and issues in a timely and professional manner. Maintain accurate records of customer interactions and feedback. Collaborate...
- ...As a Customer Service Representative you’ll assist customers across phone, email, and chat. Your duties will involve diagnosing problems, handling customer inquiries, and providing accurate product information. To thrive in this role, you’ll need good communication skills...
- ...Description Respond to customer inquiries via various communication channels. Resolve customer complaints in a timely and efficient manner. Provide product and service information to customers. Document interactions and maintain accurate records in the system...
- ...As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth and positive experience with our products and services. The role may be onsite or remote, depending on the assigned account....
- ...2015 in the Philippines and established an assessment firm. Services includes supply chain breakdowns, natural disasters, legal... ...prevent, minimize, monitor, and control it. Position: Customer Service Agent Company Industry: BPO Company Work Location: Makati...
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Resolve customer issues and complaints in a timely and professional manner. Document all customer interactions and maintain detailed records in the system....
- ...Provide excellent customer service by addressing inquiries and resolving issues. Assist customers via phone, email, or chat, ensuring a seamless experience. Maintain accurate records of customer interactions and transactions. Collaborate with team members to...
- ...Description Assist customers with inquiries and provide solutions effectively. Handle customer complaints and provide appropriate... ...preferred. Experience Level: 0–2 years of experience in customer service. Skills and Competencies: Proficient in English language...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Assist customers through various communication channels including phone, email, and chat. Document customer interactions and maintain accurate records of inquiries...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!
