Customer Service Representative
Full-time
Metacom Careers
Description - Provide excellent customer service and support through various communication channels.
- Assist customers with inquiries, issues, and requests effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service quality and customer satisfaction.
- Continuously learn about product offerings to enhance customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
- Skills and Competencies: Proficiency in English language, strong interpersonal skills, and familiarity with call center operations.
- Qualities and Traits: Excellent communication skills, empathy, and a positive attitude.
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
- Working Conditions: Open office environment with a focus on teamwork.
Vacancy posted 7 days ago
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