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Customer Service Representative

Full-time

Metacom Careers

Description
  • Respond to customer inquiries and provide support via telephone, email, or chat.
  • Assist customers in resolving issues and complaints with a focus on customer satisfaction.
  • Utilize customer service software to track and manage interactions with clients.
  • Provide accurate information regarding products and services offered by the company.
  • Maintain a positive and professional demeanor while handling customer interactions.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field
  • Experience Level: Fresh Graduate or 0–2 years of experience
  • Skills and Competencies: Proficiency in English Language
  • Skills and Competencies: Strong customer service skills
  • Skills and Competencies: Experience in call centre operations preferred
  • Skills and Competencies: Excellent interpersonal skills and ability to work in a team
Vacancy posted 7 days ago
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