Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service to clients through various communication channels.
- Address customer inquiries and resolve issues efficiently and effectively.
- Assist in managing customer accounts and maintaining accurate records.
- Collaborate with team members to enhance the customer experience and drive service improvements.
- Utilize Salesforce and other tools to track interactions and support the sales pipeline.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
- Experience Level: 0–2 years
- Skills and Competencies: Proficiency in English, strong customer service skills, problem-solving abilities, excellent interpersonal skills, and familiarity with call center operations
- Qualities and Traits: Team player with a positive attitude and a proactive approach to challenges
- Responsibilities and Duties: Ability to work flexible hours and adapt to scheduling needs
Vacancy posted 8 days ago
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