Customer Service Agent
Full-time
Miranda HR
Description - Respond to customer inquiries via various communication channels.
- Resolve customer complaints in a timely and efficient manner.
- Provide product and service information to customers.
- Document interactions and maintain accurate records in the system.
- Collaborate with other departments to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Proficient in English language; strong customer service skills; basic technical skills.
- Qualities and Traits: Excellent communication and interpersonal skills; patience and empathy towards customers.
- Responsibilities and Duties: Ability to multitask and handle stressful situations effectively.
- Working Conditions: Fast-paced office environment; may require shift work.
Vacancy posted a month ago
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