Property Damage Coordinator
Full-time
Visaya KPO
We're Hiring: Property Damage Coordinator Ortigas | Full-time Onsite | Night Shift Are you highly organized, detail-driven, and confident working with insurance professionals? We’re looking for a Property Damage Coordinator who can expertly manage the full lifecycle of property damage claims—from first notice to final settlement—while delivering exceptional client communication every step of the way. What You’ll Do
- File first and third-party property damage claims with insurance carriers on behalf of licensed insurance counselor
- Coordinate rental car arrangements with enterprise partners and insurance companies
- Obtain regular status updates from insurance adjusters via phone and email
- Provide proactive client communication on claim progress, timelines, and next steps
- Identify required documentation (police reports, estimates, photos, proof of ownership)
- Follow up with clients to obtain missing paperwork
- Draft correspondence for U.S.-based insurance counselor review and signature
- Submit supporting documentation to insurance carriers (appraisals, repair estimates, invoices)
- Track repair progress with body shops and communicate updates to clients
- Update claim notes and status in HubSpot daily
- Notify billing team when settlements are received for final invoicing
- College degree, college level, or vocational course graduates are welcome to apply
- 1–2 years in claims management, insurance operations, or account management
- Experience with auto property damage claims mandatory
- Excellent written and spoken English communication
- Strong organizational skills with ability to manage 50 active claims simultaneously
- Persistent follow-through on outstanding items across multiple parties
- Professional phone manner when dealing with adjusters, clients, and vendors
- Proficient in CRM systems, Google Workspace, and document management
- Comfortable navigating insurance carrier portals and claim systems
Vacancy posted 3 days ago
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