Customer Care Representative
Full-time
Metacom Careers
Job Title: Customer Care Representative (Voice Account)
Location: GH Tower, Greenhills Center, Ortigas Avenue, San Juan City (Onsite)
Shift: Night Shift
Employment Type: Permanent
Salary: Up to PHP 25,000 package
Start Date: July 24, 2026
Headcount: 30
Job Responsibilities:
- Handle inbound and/or outbound customer inquiries for a Customer Care Representative voice account.
- Assist customers with service requests, account concerns, and general inquiries.
- Provide accurate information while delivering excellent customer service.
- Document customer interactions and follow company policies and procedures.
- Meet quality and performance standards.
Qualifications:
- At least 1 year of voice BPO experience.
- Willing to work onsite at GH Tower, Greenhills Center, Ortigas Avenue, San Juan City.
- Open to night shift.
- Must reside in Pasig, Mandaluyong, San Juan, Antipolo, or Marikina (strict requirement).
- Can start ASAP.
Vacancy posted 8 days ago
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