Customer Service Representative
Full-time
SmartLine Human Resource Services Inc
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Manage scheduling and appointment bookings to ensure optimal customer flow.
- Collaborate with team members to enhance back-office support processes.
- Utilize technical skills to navigate customer service software and tools effectively.
- Maintain accurate records of customer interactions and transactions.
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–1 years in customer service or a related role.
- Skills and Competencies: Strong problem-solving and organizational skills.
- Qualities and Traits: Excellent interpersonal and communication abilities.
- Responsibilities and Duties: Capability to work independently and in a team-oriented environment.
- Working Conditions: Ability to handle high-pressure situations with a strong work ethic.
Requirements
Vacancy posted 21 days ago
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