WFM Team Lead (Davao / MOA Pasay) | Onsite
Full-time
Tasq Staffing Solutions, Inc.
Location: Davao / MOA Pasay
Work Setup: Onsite
Shift Schedule: Night Shift
Responsibilities:
- Inspire and guide the Workforce Management Team to deliver exceptional scheduling, accurate forecasting, and maximize agent productivity.
- Partner closely with operations and HR to anticipate staffing demands and effectively tackle workforce challenges.
- Leverage workforce data analysis, produce insightful reports, and deploy innovative WFM tools to drive smart decision-making and enhance operational efficiency.
Requirements:
- At least 12 months of experience in supervising a workforce management team in a BPO company, demonstrating expertise in leading teams with confidence and inspiring success.
- Background in Business Management or Computer Science
- Must be amenable to start ASAP
- Exceptional analytical, organizational, and problem-solving capabilities
- Highly proficient in scheduling software and Microsoft Excel to streamline processes
- Expertise in juggling multiple priorities efficiently in a dynamic, fast-paced setting
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the WFM Team Lead (Davao / MOA Pasay) | Onsite in Makati vacancy
- ...guide the Workforce Management Team to deliver exceptional... ...reports, and deploy innovative WFM tools to drive smart decision-... ...company, demonstrating expertise in leading teams with confidence and inspiring... ...and ability to work onsite in Makati with flexible working...
- ...Location: Davao / Makati Work Setup/Shift: Onsite; Shifting Schedule Responsibilities: Create and refine dynamic scheduling processes that maximize... ...to stay ahead. Work closely with operations and HR teams to ensure schedules perfectly align with recruitment...
- ...Location: Makati Work Setup: Onsite Shift Schedule: Night Shift Responsibilities: Monitor real-time data and daily operations... ...trends, challenges, and improvement opportunities. Work with teams to adjust schedules and resources based on current data....
- ...Taguig City Work Schedule: Monday-Friday Work Set Up: Work Onsite Job Requirements: Bachelor’s Degree Holder With at... ...Can start as soon as possible Job Responsibilities: Lead, train, and monitor procurement service center staff Oversee...
- ...and communicates goals and provides regular feedback to associates, including developmental opportunities. ~ Continuously reviews team performance; identifies and appropriately addresses opportunities for improvement. (20% of time) ~ Achieves objectives for associate...
- ...thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across... ...we're looking for a Customer Experience Team Lead to help us scale our customer... ...their goals. Whether you’re collaborating onsite, working remotely from your favorite coffee...
- ...practices · Coordination with marketing department and channel sales on any related matter in relation to retail · Lead, guide, and mentor team members for the assigned workload based on staff level. • We will only consider candidates from top universities (UP,...
- ...Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance Position Overview The Team Lead (PaaS Shared) role is responsible for overseeing day-to-day team activities to ensure alignment with organizational goals and...
- ...Job Description: · Supervise, coach, motivate and build Telesales team spirit. · Present new ideas and policies to improve performance... ...techniques and skills · 1+ years’ experience in a team lead and/or coaching position. · With good track record of meeting or...
- ...The ideal candidate will have hands-on experience in BPO operations, telco processes, or sales operations, and a strong ability to lead teams, streamline workflows, and ensure operational excellence. Key Responsibilities: Supervise and manage a team of agents or...
- ...management, analysis, and forecasting. ~ Excellent leadership and team management abilities. ~ Detail-oriented with strong analytical... ...teams and external stakeholders. ~ Ability to mentor and lead a team effectively. ~ High level of integrity and ethics in handling...
- ...About the job Telesales Team Lead We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Telesales Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team...
- ...Description Lead and manage the QA team to ensure quality standards are met across all projects. Develop and implement QA strategies and procedures to enhance the team’s effectiveness. Collaborate with other departments to identify quality-related issues and provide...
- ...Works, Electrical And Mechanical Engineering, Communications Systems, And Air-Conditioning Installations. Position: Accounting Team Lead Industry: Construction Company Location: Makati City Salary: Php 65,000 – Php 75,000 Schedule: Monday-Friday Work...
- ...We are seeking a highly skilled Billing Team Lead to join our finance team. In this role, you will be responsible for maintaining the integrity of our financial records through meticulous analysis, reconciliation, and reporting. You will play a critical role in managing...
- ...Lead and manage a team of Service Desk Analysts across multiple shifts Drive performance by monitoring KPIs, SLAs, and customer satisfaction... ...Knowledge of ITIL framework or similar service management processes Willing to work onsite in Makati, Taguig, or Pasig...
- COMPANY PROFILE: A distributor company founded in 1980 and originally from Japan supplies food flavors and additives to its clients. Industry: Manufacturing Company Salary: Php60,000 – Php80,000 Location: Paseo de Roxas, Makati City Schedule: Monday – Friday...
- ...ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Scribes Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction...
- ...accounting firm Can start as soon as possible Willing to work in Taguig City JOB RESPONSIBILITIES: Oversee and guide the audit team in conducting financial, operational, and/or compliance audits in a fast-paced environment. Examine and assess internal control...
- ...daily basis. • Act as the subject matter expert/escalation for the team and clarify their process-related queries. • Support building... ...time to time Leadership/People/Relationship Management • Lead, and promote a culture of teamwork, innovation, and excellence in...
- ...digital transformation of the organization. What’s in it for you? • Play a key role in increasing income and revenue by taking lead in in-store negotiation; • Champion customer service by building relationships in your assigned account in trade level; • Fill...
- ...Overall Description Accountable for the delivery and integrity of General Accounting processes and leads the team through month-end close; ensures consistency in accounting policies; acts as primary escalation point for complex accounting processes and collaborates with...
- ...Lead the numbers with confidence. We’re looking for a detail-driven Team Lead Accountant who can guide a team, keep financial operations moving smoothly, and ensure Australian... ...and care. Work Setup: Hybrid 1x a week onsite ; to be revisited upon regularisation...
- ...Description Lead and coordinate the planning and execution of meetings and events to ensure a seamless experience for clients. Oversee and manage the meeting planning team, providing guidance and support to achieve team objectives. Collaborate with clients to...
- ...tax reporting, including handling tax audits. Monitor cash flow and produce weekly cash flow reports. Work closely with other teams to support overall business operations. Recruitment process: (face-to-face) 1 DAY HIRING PROCESS Initial Interview Final...
- ~ Train and mentor team members on company policies and best practices. ~ Conduct weekly staff meetings to coordinate tasks and schedules. ~ Act as a liaison between employees and company leadership, addressing concerns and ensuring compliance with policies. ~ Oversee...
- ...Location: Makati City Shift: Mid Shift Open to Philippine-based applicants only Citco is looking for a Team Lead – Full Stack Engineer to lead the design, development, deployment, and delivery of enterprise applications. This role combines technical leadership...
- ...Role Overview The Project Team Lead provides senior management, resource scheduling, and delivery governance across all three service locations. Operating as the off-base supervisor, this role functions as the core focal point for customer satisfaction, corporate IT compliance...
- ...Resolve customer issues and complaints effectively. Maintain detailed records of customer interactions. Work collaboratively with team members to enhance customer satisfaction. Adhere to company policies and procedures at all times. Educational Qualifications:...
- ...COMPANY PROFILE: This firm is leading electrical and mechanical construction company in the Philippines. They started operating in the Philippine year 1991 POSITION: Finance and Accounting Team Lead INDUSTRY: Construction Company WORK LOCATION: Makati City WORK...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to WFM Team Lead (Davao / MOA Pasay) | Onsite. Be the first to apply!
