Key Account Manager for Dagupan/Baguio
Full-time
Wordtext Systems, Inc
The Key Account Manager acts a trusted business consultant to select top resellers and maximize opportunities for WSI products and solutions through deep engagement and collaboration.
Qualifications:
Education and Experience Required
- MUST BE BASED ON DAGUPAN OR BAGUIO , PHILIPPINES
- University or bachelor’s degree in business/marketing/technology preferred.
- Typically, 3-5 years of selling experience at partner level, experience in selling to end-user account is a plus.
- Experience developing positive relationships and solving customer problems.
- Experience developing account plans.
- Proven track record.
- Knowledge and Skills
- Understanding of the IT industry, competing vendors, and the channel, including competitive positioning
- Understanding of distributor organization & operations.
- Understanding of a ComCon products and solutions. Able to articulate other products in the WSI portfolio.
- Effectively sells WSI offerings by building strategic relationships with partner contacts and leveraging on programs.
- Team player: effectively collaborates with others to ensure coordinated, efficient account management.
- Understanding of pipeline management basics and ability to explain benefits to partners
Duties and Responsibilities:
Internal :
- Study and learn Commercial Consumer products and solutions.
- Acquire basic understanding of other WSI offerings (Solutions, Enterprise, and Services) and look out for potential opportunities.
- Collaborate with product and services team in catering to the reseller and customer requirements.
- Liaise with operations team to ensure smooth processing of customer orders, payments, and aftersales requests. Deliver monthly sales target.
- Provide timely customer feedback to ensure a speedy response.
- Propose programs tailored to his/her set of accounts.
- External :
- Regular partner engagement to ensure business opportunities are captured, and customer concerns are addressed in a timely manner.
- Develop strong relationships with reseller key stakeholders.
- End-to-end partner engagement: o Retail: Order creation and processing, program execution, and sell-out & inventory monitoring. o Commercial: BOM creation, POCs, pricing, order processing and end user delivery.
- Initiate regular customer product and program updates together with the WSI product and marketing teams.
- Proactively develop customized programs to optimize sales.
- Conduct regular business reviews with the partners.
- Collaborate with resellers in providing timely and accurate sales forecasts.
- Retail: Assess sales offtake and inventory.
- Commercial: Funnel management.
Vacancy posted 14 hours ago
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