Customer Support
Full-time
Topserve Service Solutions, Inc.
- Provide excellent customer service to members of the company and other individuals seeking assistance by answering questions about products or services, processing orders, and handling complaints
- Maintain relationships with current customers by providing them with product information and promotional offers
- Adhere to and meet set schedules, deadlines, and quotas
- Accurately and efficiently encode all data, ensuring that entered data aligns with original documentation/requirements
- Perform administrative tasks such as greeting clients, answering phones, and scheduling appointments
- Coordinate with other departments to ensure smooth operations
- Perform any other office tasks as assigned by the manager
- Graduate of any Bachelor’s Degree (4-year course)
- Preferably with sales or customer service-related experience
- Good verbal communication and negotiation skills
- Exhibit an excellent sense of honesty, integrity, and confidentiality
- Can encode with speed and accuracy
- Proficient in MS applications (Word, Excel)
- Flexible for mall hours schedule
- Fresh graduates are also welcome to apply
Vacancy posted more than 2 months ago
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