CSR Newbies Account (Non-Voice/Voice) February Class
Full-time
Crescendo Staffing and Business Consulting Inc.
Key duties involve managing support channels, updating customer records, escalating complex issues, and sometimes identifying sales opportunities (upselling/cross-selling) while representing the brand's public face.
- Excellent verbal and written communication.
- Patience, empathy, and a calm demeanor.
- Strong problem-solving and critical thinking.
- Ability to multitask and manage time effectively.
- Proficiency with computers and customer relationship management (CRM) software.
Vacancy posted 5 hours ago
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