CSR-Healthcare Account
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Provide exceptional customer service to healthcare clients, addressing inquiries and resolving issues.
- Assist clients in navigating healthcare services, ensuring they have access to necessary resources.
- Maintain accurate records of customer interactions and transactions for quality assurance.
- Communicate effectively with team members and other departments to enhance the customer experience.
- Participate in training sessions to stay updated on healthcare products and services.
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: 0–2 years of related customer service experience preferred.
- Skills and Competencies: Excellent communication and active listening skills.
- Qualities and Traits: Patient, empathetic, and customer-focused approach.
- Responsibilities and Duties: Ability to handle high-stress situations with professionalism.
- Working Conditions: Comfortable working in a call center environment.
Requirements
Vacancy posted more than 2 months ago
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