Accounting Supervisor - Accounts Receivable
Full-time
Reinforce Search Inc.
Job Summary
We are looking for an Accounts Receivable Supervisor who will oversee the daily operations of the Accounts Receivable (AR) team. The role is responsible for making sure customer invoices are accurate and processed on time, payments are collected promptly, accounts are properly reconciled, and outstanding balances are followed up.
The successful candidate will also lead and support the AR team, monitor collection performance, handle customer payment concerns, and work closely with other departments to improve the overall billing and collection process.
Key Responsibilities
Team Supervision
- Supervise and manage the daily activities of the Accounts Receivable team.
- Assign tasks and monitor the team's daily performance.
- Train, coach, and evaluate AR staff.
- Monitor team performance and key targets.
Billing and Collections
- Monitor customer billing and invoice processing.
- Ensure invoices are accurate and sent on time.
- Monitor collections and follow up on overdue customer accounts.
- Review the AR Aging Report and make sure past-due balances are properly addressed.
- Monitor collection targets and Days Sales Outstanding (DSO) .
- Handle escalated customer payment concerns and billing disputes.
Account Reconciliation and Cash Application
- Ensure customer payments are accurately and promptly applied to the correct accounts.
- Reconcile customer accounts and investigate and resolve discrepancies.
- Review and process credit memos, debit memos, adjustments, and write-offs when necessary.
Reporting and Closing
- Prepare and maintain AR, collection, aging, and cash collection reports.
- Prepare cash collection forecasts.
- Assist with monthly and year-end financial closing activities.
- Monitor customer credit limits and payment terms, when applicable.
Coordination and Compliance
- Coordinate with Sales, Finance, Customer Service, and Operations to resolve billing and collection concerns.
- Ensure compliance with company policies, procedures, and internal controls.
- Assist with internal and external audits.
Process Improvement
- Monitor AR team KPIs, including:
- Collection Rate
- Days Sales Outstanding (DSO)
- Past-Due Percentage
- Accounts Receivable Aging
- Cash Application Accuracy
- Dispute Resolution Time
- Identify ways to improve the Order-to-Cash (O2C) process.
- Recommend improvements to make billing, collection, and payment processes more efficient.
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration , or a related field.
- At least 3–5 years of experience in Accounts Receivable, Collections, or Accounting , preferably with supervisory experience.
- Strong understanding of billing, collections, account reconciliation, and cash application.
- Experience in monitoring AR Aging and collection performance.
- Good analytical and problem-solving skills.
- Strong communication and customer service skills.
- Ability to supervise, coach, and motivate a team.
- Proficient in Microsoft Excel and accounting/ERP systems.
- Highly organized, detail-oriented, and able to meet deadlines.
Key Performance Indicators (KPIs)
The Accounts Receivable Supervisor will be evaluated based on:
- Collection Rate
- DSO
- Reduction of Past-Due Accounts
- AR Aging
- Cash Application Accuracy
- Dispute Resolution Time
- Team Productivity
- Accuracy and Timeliness of AR Reports
Vacancy posted a month ago
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