Virtual Admin Assistant
Mploy.ph
About the role
You'll work directly with the owners and take over day-to-day administrative tasks across HR, rostering, ordering, and reporting for a retail business.
Key responsibilities
Staff onboarding and compliance: Onboard new staff on Mitti (online training), Tanda (rosters and timesheets), and WhatsApp. Monitor Mitti training and WHS compliance and follow-up with staff.
Recruitment: Screen resumes, schedule interviews, prepare employment offers, and follow up on onboarding documents.
Rostering and timesheets: Maintain a 4-week rolling roster, updated every 2 weeks. Fill vacant shifts, communicate with staff, and approve timesheets in Tanda.
Store monitoring: Check daily store and task checklist photos submitted by staff and follow up when submissions are missing.
Records and documents: File digital employment documents and update policy documents.
Ordering and suppliers: Place regular supplier orders, follow up with suppliers, and export purchase invoices from email to Hubdoc.
Finance and admin: Prepare monthly wholesale invoices and manage community donation requests.
Reporting: Prepare weekly sales reports covering targets vs. actual, top products, promotion performance vs. last week and last year, and individual team member sales targets.
About you
Highly organized, reliable, and detail-oriented
Coachable and eager to learn new systems; full training is provided
Experience with Tanda, Hubdoc, or similar tools is a plus
Strong written and spoken English
Comfortable with computers, email, and spreadsheets (Excel or Google Sheets)
Previous admin, HR, or VA experience is an advantage but not required
Stable, high-speed internet connection at home, with a backup connection (e.g., mobile data) preferred
Benefits
Full-time, permanent work-from-home role
Paid training before you start with the client
Government-mandated benefits and contributions
Ongoing upskilling opportunities
Schedule aligned with Australian business hours (details discussed at interview)
About us
Mploy Global Business Solutions is hiring a full-time Virtual Assistant to support one of our Australian clients, a retail business.
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