Assistant Retail Store Manager
WHR Global Consulting
POSITION TITLE: Assistant Retail Store Manager
WORK LOCATION: Davao City
WORK SETUP: Full-Time, Onsite
The Assistant Retail Store Manager supports the Store Manager in overseeing daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role plays a key part in driving sales performance, ensuring operational compliance, and maintaining high standards in visual merchandising, inventory management, and customer service. The Assistant Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store’s operations.
QUALIFICATIONS:
- Bachelor’s degree (or equivalent experience)
- Fluent in English, both written and spoken
- Professional appearance with excellent sales presentation skills and ability to build strong customer relationships
- Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner
- Team-oriented, pleasant, and service-minded attitude
- Demonstrated track record of achieving and exceeding sales targets; results-driven
- Highly motivated by challenges and collaborative in approach
- Strong analytical and problem-solving abilities
- Proficient in inventory management and retail sales processes
- Passion for continuous learning and adherence to company’s Sales Guidance
- Basic proficiency in Microsoft Office applications
- Flexibility to work varied schedules, including weekends and holidays
- Prior sales experience required
- Previous experience in retail sales, customer service, or customer relations strongly preferred
- Experience working with premium FMCG or retail brands is an advantage
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