Trainer (Customer Success)
Full-time
getwingapp
About the Role:
We are seeking a Trainer (Customer Success) to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure our CSMs are equipped to drive long-term client success.
The ideal candidate has prior experience coaching CSMs or similar client-facing roles and brings a structured approach to performance improvement. Former BPO trainers with a strong QA background are welcome to apply.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Trainer (Customer Success) in Metro Manila vacancy
- ...Principal Duties and Responsibilities As a Client Success Manager, you will be the client's main POC leading the end-to-end process... ...satisfaction. Collaborate with internal teams to enhance the customer experience and drive the overall success of our clients'...
- ...Business, Marketing, IT, or equivalent ● Ideally at least 2 to 3 years of experience in a B2B sales, account management, or customer success role ● Experience working in the IT industry is a plus ● Experience working with enterprise and government accounts is a plus...
DEMPSEY RESOURCE MANAGEMENT INC.
Metro Manilamore than 2 months ago - ...Wing is expanding its Customer Success organization to deliver a more structured, proactive, and high-touch client experience. As part of this new model, the Customer Support Representative (CSR) plays a key role in supporting Customer Success Managers (CSMs) by handling...
15500 - 18000 $ per year
...Department: Client Success Reports to: Director of Operations Location: Remote – United States / Canada based clients About... ...Success Manager to manage a portfolio of B2B healthcare technology customers using a mission-critical SaaS platform. You will take...- ...the Role: We are seeking a proactive and detail-oriented Customer Care Follow-Up Specialist to join our growing remote team. You'... ...sale and pass it to the sales team. High-volume and call-driven — success comes from clear communication, follow-through, and accurate...Remote job
- ...Phone Customer Service Representative – School Bus Tracking We are seeking a reliable and customer-focused Phone Customer Service... ...with school bus tracking and transportation inquiries. The successful candidate will answer calls, use the company's tracking system...Remote job
- ...Customer Service Manager – Remote | Philippines We are looking for an experienced and customer-focused Customer Service Manager to handle inbound calls, provide accurate estimates, schedule service appointments, and coordinate jobs with technicians. The ideal candidate...Remote job
1200 - 1600 $
...About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial...- ...or Cubao, Quezon City / Marikina City Industry: BPO About the Job: Are you passionate about delivering exceptional customer service and resolving customer concerns? Join our clients team as a Customer Care Representative where youll assist customers with...
- ...Phone Customer Service Representative We are looking for a reliable and customer-focused Phone Customer Service Representative to assist parents with transportation inquiries regarding their children's school bus schedules. Key Responsibilities Answer...Remote job
- ...Key Responsibilities Provide exceptional customer support through phone, email, chat, and other communication channels while delivering a positive customer experience. Respond promptly to customer inquiries by providing accurate information and resolving concerns...Remote job
- ...Customer Service Representative (Shopify Support) Position Overview We are looking for a proactive and customer-focused Customer Service Representative to provide exceptional support to customers across multiple communication channels. The ideal candidate will...Remote job
- ...Key Responsibilities Provide exceptional customer support through phone, email, live chat, and other communication channels while delivering a positive customer experience. Respond promptly to customer inquiries by providing accurate information, resolving concerns...
- ...Female Customer Service Representative – Real Estate Company Position Overview: We are seeking a dedicated and customer-oriented Female Customer Service Representative to join our real estate team. The role involves providing exceptional support to clients, assisting...Remote job
- ...We are looking for an Amazon Customer Service Representative with a strong background and knowledge of Amazon Seller Central to support daily account operations and customer communications. Schedule: 10:00 am - 6:00 pm EST Responsibilities Respond to...Remote job
- ...We are looking for an E-commerce Customer Service Representative with a strong background and knowledge of multiple platforms such as Amazon, eBay, Walmart, Shopify, and/or TikTok Shop Schedule: 10:00 am - 6:00 pm EST Responsibilities Respond to customer...Remote job
- ...Position: Customer Service (Spanish Bilingual) Number of hours: 40 hours per week Schedule: Doja Qatar Time zone Key Responsibilities Serve as the first point of contact for customers by responding to general inquiries via phone, email, and chat....Remote job
- ...Position: Customer Service Representative – E-commerce Number of hours: 40 hours per week Schedule: EST Key Responsibilities Provide professional and timely customer support through phone, email, and live chat . Respond to customer inquiries...Remote job
- ...Position: Customer Service Representative Number of hours: 48 hours/week Schedule: Monday – Sunday: 8:00 AM – 4:00 PM PST During product launches , chat may open 1 hour earlier During site-wide sales , chat coverage may extend from 5:00 AM –...Remote job
- ...Job Title: Phone Customer Service / Personal Assistant (Part-Time, Remote) Overview We are looking for a reliable and organized Phone Customer Service / Personal Assistant to support our daily business operations. This role involves handling customer service...Remote job
- ...- 07082026 - AN ~40 hours per week ~ Time Zone: Doja Qatar Timezone Key Responsibilities Provide advanced customer support via phone, email, and chat, resolving complex customer inquiries and service-related issues. Investigate, troubleshoot,...Remote job
- ...growth, they are expanding their team in the Philippines and are looking for a passionate, skilled, self-driven, and collaborative Customer Service Representative to join their dynamic team. This is an excellent opportunity for someone looking to grow their career...
- ...request is handled swiftly and accurately. Your role will be essential in maintaining seamless communication and a high level of customer satisfaction. If you're passionate about creating a positive support experience and ready to make an impact. Apply now! Responsibilities...
- , Philippines Job Family Group: Commercial and Retail, Customer Operations Worker Type: Regular Posting Start Date: September 30, 2026 Business unit: Experience Level: Experienced Professionals Job Description: At Shell, Early Career talent...
- ...corporate training, hospitality education, or a related field, with significant leadership experience Strong background in faculty/trainer management, development, performance management, and capability building Proven expertise in curriculum and content...
- ...Position : Customer Success Specialist Salary : 1500 - 2,000 NZD Working Hours & Conditions : NZ Business Hours About the Company Company helps associations and not-for-profits turn their expertise into learning that deepens member impact and sustains...
- ...Job Title: Customer Success Manager (Tenable) Location: PhilPlans Corporate Center, Kalayaan Avenue, Triangle Drive, Fort Bonifacio, Taguig Work Setup: Hybrid (2 days WFH; 3 days On-site) Schedule: Mondays – Fridays (Weekends off) Target Start Date: 30-Mar...
- ...OpenLoop Health — Customer Success Lead People Leadership & Team Management Direct Supervision: Manage, support, and mentor a team of Customer Success Specialists (CSS), covering daily performance monitoring, attendance tracking, workload distribution, and...
- ...We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world-class customer satisfaction. Responsibilities: Handle customer calls via phone, email, or chat Provide accurate information...
- ...Job Description We are seeking a Customer Success Manager (CSM) to build and maintain strong relationships with enterprise clients within the Tech or IT industry. The ideal candidate will be responsible for ensuring customer satisfaction, managing account renewals and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Trainer (Customer Success). Be the first to apply!
