Client Success Manager
Full-time
etaily
Principal Duties and Responsibilities
As a Client Success Manager, you will be the client's main POC leading the end-to-end process, including cross-functional activities involving internal and external stakeholders. You will also be responsible for developing strong relationships with brands, marketplaces, and other channels to drive business growth.
Job Responsibilities:
- Take the lead on clients' ecommerce business strategies, working in close collaboration to design and implement solutions that enhance online sales and boost their digital footprint.
- Utilize data analysis to monitor performance indicators such as Gross Merchandise Volume (GMV) and Average Order Value (AOV), using these insights to guide strategic decision-making and business growth.
- Present comprehensive analysis and strategic recommendations to stakeholders, including specifics on effective merchandising, content creation, and marketing strategies for improving online presence.
- Proactively identify and pursue opportunities for business enhancements within existing client relationships, driving continuous improvement and client satisfaction.
- Collaborate with internal teams to enhance the customer experience and drive the overall success of our clients' ecommerce businesses.
Your profile
After earning your outstanding degree at a top university, you have gained work experience in a top-tier e-commerce player, consulting companies, and/or in start-ups. Moreover, you have a proven track record of personal, academic, and professional achievements. Your knowledge of the internet and e-commerce sector in the region is impressive, as well as your high drive and ambition to perform. Independence, flexibility, and speed are as important to you as geographical mobility and international experience. Entrepreneurial drive, sales attitude, and the ability to achieve goals in a fast-paced environment complete your profile.
Key Qualifications
- 2+++ years of eCommerce enabling or platform experience
- Ability to work independently and engage directly with clients
- Proficient in Microsoft Excel and Powerpoint, adaptable to new tools
- Experience with Data Studio and/or Power BI preferred
- Proactive and solution-oriented mindset
- Analytical and data-driven approach
- Strong interpersonal skills for effective problem-solving
- Fresh graduates with relevant co-curricular or internship experience are encouraged to apply.
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Client Success Manager in Metro Manila vacancy
15500 - 18000 $ per year
...Department: Client Success Reports to: Director of Operations Location: Remote – United States / Canada based clients About the Role We are looking for an experienced Client Success Manager to manage a portfolio of B2B healthcare technology customers using...- ...Wing is expanding its Customer Success organization to deliver a more structured, proactive, and high-touch client experience. As part of this new model, the Customer Support... ...a key role in supporting Customer Success Managers (CSMs) by handling administrative tasks, client...
- ...Collaborate with BV offered solutions to solve client's challenges and needs. Engage Client... ...capture Keep the Client Relationship Management tool updated and aligned with governance... ...strategic sales plans. History of successful pursuits with complex buying processes....
- ...Job Description Join a client-facing operations team where your work directly strengthens... .... Job summary As a Client account management associate in the Client account... ...global workforce are directly linked to our success. We are an equal opportunity employer and...
- ...Job Description Shape a client onboarding experience that is timely, controlled, and... ...experience. This role combines project management, operational knowledge, and risk awareness... ...workforce are directly linked to our success. We are an equal opportunity employer and...
- ...Job Description Help shape a client experience that builds trust, delivers outcomes... ...As a Vice President, client account management in the client account management team, you... ...global workforce are directly linked to our success. We are an equal opportunity employer...
- ...A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations. TASKS: Managing the day-to-day planning, operations, and problem-solving...
- ...Job Description Embrace a leadership role as a Client Service Senior Manager within our Commercial & Investment Bank, where you'll drive innovation... ...others, and mitigating stakeholder impact, to ensure the successful implementation of new programs and processes....
- ...Description Delivering an exceptional client experience takes rigor, ownership, and... ...Senior Associate in the Client Account Management team, you will lead day-to-day client servicing... ...workforce are directly linked to our success. We are an equal opportunity employer...
- ...Help deliver a consistent, high-quality client experience in a fast-paced services environment... ...will support institutional clients by managing servicing inquiries, onboarding... ...global workforce are directly linked to our success. We are an equal opportunity employer and...
- ...We are seeking a Trainer (Customer Success) to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality... ...ensure our CSMs are equipped to drive long-term client success. The ideal candidate has prior...
60000 - 80000 Php
...Position : Client Retention & Sales Development Specialist (Australian Mortgage) Salary... ..., you will directly influence pipeline success by turning interactions into qualified... ...qualify potential borrowers. Pipeline Management : Consistently convert warm leads into...- ...least 2 to 3 years of experience in a B2B sales, account management, or customer success role ● Experience working in the IT industry is a plus... ...satisfaction surveys ● Conduct periodic business reviews and client check-ins to ensure the success of implemented solutions,...
DEMPSEY RESOURCE MANAGEMENT INC.
Metro Manilamore than 2 months ago - ...Working Hours: UK Business Hours ABOUT THE COMPANY The client is a trusted UK-based supplier of printer consumables, office supplies... ...and compatible ink and toner cartridges to printer repairs, managed print services, and office essentials, we are committed to...
60000 - 75000 Php
...Position : Loan Processing & Client Liaison Specialist Salary : ₱60,000 – ₱75,000/month Working Hours & Conditions : Aligned... ...owning our loan lodgement and post-submission pipeline (currently managed by our loan processor), then progressively take on credit...- ...looking for high-performing accountants with proven AU experience who want more ownership, stronger client relationships, and real impact. Your Role: You will manage a portfolio of Australian SME clients, ensuring: Accurate and compliant BAS & IAS lodgements...
- ...Company Profile: Our client is a leading distributor of consumer electronics and... ..., self-driven, and collaborative Order Management Associate to join their dynamic team.... ...workflow. • Confirm that orders have passed successfully from to the relevant fulfilment system...
- We are seeking a reliable, organized, and personable Client Services & Studio Coordinator to support the day-to-day administrative and... ...communicating with clients remotely. Key Responsibilities Manage client scheduling, class bookings, cancellations, and appointment...Remote job
- ...deliver a reliable post-trade experience that clients and market participants can trust. You... .... As a Transaction Processing Manager (Trade Lifecycle Associate I) in Custody... ...members through training, feedback, and succession planning. Communicate operational priorities...
- ...integrity of investment fund reporting that clients rely on every day. You will play a key... ...knowledge sharing. As a Fund Servicing Manager within the JP Morgan Fund Accounting... ...global workforce are directly linked to our success. We are an equal opportunity employer and...
- ...risk landscapes. You will collaborate with client-facing and operational partners to... ...Perform business impact analysis to support management decision-making, including identifying... ...global workforce are directly linked to our success. We are an equal opportunity employer...
- ...Nationwide Corporate Title : Senior Assistant Manager to Manager Work Arrangement: On-site... ...products and services of the Bank to clients across different segments. You will... ...potential, and bridge the gap between dream to success. What the role will entail...
- ...innovation and make a significant impact on our clients and the firm. You'll enhance your... ...of continuous improvement. As a Fraud Manager III within the Fraud Management team, you... ...global workforce are directly linked to our success. We are an equal opportunity employer and...
- ...Quezon City Corporate Title : Assistant Manager to Manager Work Arrangement :... ...potential and bridge the gap between dream and success. What the role will entail... ...information in CIS and T24 systems and conduct client interviews Perform Risk Profiling and...
- ...Job title: Marketing Manager Type of employment: Full-time Shift Schedule: TBD High-level summary Lead the company... ...players with disability claims and appeal processes, helping clients navigate eligibility, documentation, medical evaluations, and...Remote job
- ...risk outcomes through high-quality issue management and evidence validation. Join a team... ...corporate, institutional and government clients under the J.P. Morgan and Chase brands.... ...global workforce are directly linked to our success. We are an equal opportunity employer and...
- ...for owning, conceptualizing, driving, and managing delivery across change management... ...industry is critical to an individual’s success. Successful candidates will be expected... ...corporate, institutional and government clients under the J.P. Morgan and Chase brands....
- ...businesses. One of our functions is Change Management, which facilitates the intake,... ...corporate, institutional and government clients under the J.P. Morgan and Chase brands.... ...global workforce are directly linked to our success. We are an equal opportunity employer and...
- ...challenging environment? As a Credit Support Manager II (AVP) within the credit support team,... ...aspects of banking products such as, Client Onboarding, Know Your Customer, Credit,... ...global workforce are directly linked to our success. We are an equal opportunity employer and...
- ...Job Description Help ensure clients are billed accurately and consistently through disciplined... ..., oversight, and control of investment management, advisory, performance fee, relationship... ...workforce are directly linked to our success. We are an equal opportunity employer...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Success Manager. Be the first to apply!
