Customer Care Representative
Likha Careers, Inc.
Position Type: Junior - Individual Contributor
Employment Type: Full-Time
Work Setup: On-site (Nightshift)
Location: Sta. Mesa or Cubao, Quezon City / Marikina City
Industry: BPO
About the Job:
Are you passionate about delivering exceptional customer service and resolving customer concerns? Join our clients team as a Customer Care Representative where youll assist customers with their inquiries, ensure accurate documentation, and introduce them to the latest offerings. Curious to learn more? Apply now!
Company Profile:
Our client specializes in providing outsourced customer experience and support services, including handling customer care, technical support, sales, and retention tasks for various clients across different industries.
Required Qualifications:
- At least High school diploma or equivalent (for the old curriculum) or Senior High School diploma or equivalent (for the new curriculum).
- Strong computer navigational skills.
- Good oral and written communication skills.
- Exceptional listening and comprehension abilities.
- Professional and courteous demeanor.
- Customer-oriented approach.
Preferred Qualifications:
- Previous customer service experience is a plus.
Scope & Responsibilities:
- Assist customers with issues and concerns related to their use of the product and/or service.
- Document call-related information for auditing and reporting purposes.
- Maintain and update customer information as needed.
- Upsell existing customers on new or enhanced services.
Join our client team and unlock a range of enticing benefits, including:
- Health, dental, and vision coverage/HSA
- Paid Time Off (PTO)
- Paid holidays and sick leave
- Leadership development programs
- Paid training and tuition reimbursement
- Employee Assistance Program (EAP)
About Likha Careers:
Likha is a traditional Tagalog (Filipino) word that means to create or creation. At its core, Likha Careers exists to help create a world where people of all walks of life have the opportunity to participate in a positive and rewarding career where happiness, pride, and financial security are achieved. We do this through thoughtful, people-centric career services. Lets create your career together!
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Customer Care Representative in Metro Manila vacancy
- ...We are looking for a customer-focused and reliable Customer Service Representative (CSR) to provide excellent support to customers through phone, email, chat, or other communication channels. The successful candidate will handle customer inquiries, resolve concerns,...
- ...We are looking for an E-commerce Customer Service Representative with a strong background and knowledge of multiple platforms such as Amazon, eBay, Walmart, Shopify, and/or TikTok Shop Schedule: 10:00 am - 6:00 pm EST Responsibilities Respond to customer...Remote job
- ...Female Customer Service Representative – Real Estate Company Position Overview: We are seeking a dedicated and customer-oriented Female Customer Service Representative to join our real estate team. The role involves providing exceptional support to clients, assisting...Remote job
- ...We are looking for an Amazon Customer Service Representative with a strong background and knowledge of Amazon Seller Central to support daily account operations and customer communications. Schedule: 10:00 am - 6:00 pm EST Responsibilities Respond to...Remote job
- ...Key Responsibilities Provide exceptional customer support through phone, email, chat, and other communication channels while... ...Qualifications Proven experience as a Customer Service Representative, Customer Support Representative, or similar role in a remote...Remote job
- ...Customer Service Representative (Shopify Support) Position Overview We are looking for a proactive and customer-focused Customer Service Representative to provide exceptional support to customers across multiple communication channels. The ideal candidate will...Remote job
- ...for a passionate, skilled, self-driven, and collaborative Customer Service Representative to join their dynamic team. This is an excellent opportunity... ...about interactions • Pitch ideas for improving customer care • Make recommendations to management to improve customer...
- ...looking for experienced professionals to join us in the National Capital Region with the role of Credit Analyst and Review Officer (CARE) . In this role, you will assess the creditworthiness of borrowers, conduct financial and risk analyses, and support lending...
- ...Phone Customer Service Representative – School Bus Tracking We are seeking a reliable and customer-focused Phone Customer Service Representative to assist parents with school bus tracking and transportation inquiries. The successful candidate will answer calls,...Remote job
- ...Phone Customer Service Representative We are looking for a reliable and customer-focused Phone Customer Service Representative to assist parents with transportation inquiries regarding their children's school bus schedules. Key Responsibilities Answer...Remote job
- ...Position : Settlements Officer / Customer Service Manager Salary : Php 100,000 - Php 150,000 Working Hours & Conditions : AU Business... ...to lead our post-approval pipeline and post-settlement customer care program. In this pivotal role, you will take full ownership...
- ...workforce solution for companies everywhere. Sales Development Representative (SDR) What You’ll Be Doing Partner closely with... ...Proven sales experience – At least 1 year in sales, customer engagement, or lead generation. CRM proficiency – Hands...
- ...Sales Development Representative (SDR) Wing a fast-growing tech-powered platform that's revolutionizing the way businesses scale with... ...experience required – At least 1 year of experience in sales, customer engagement, or lead generation. - CRM knowledge required –...
- ...We are looking for a driven and results-oriented Inside Sales Representative to join our growing team. This role is ideal for someone who... ...solving challenges, and is passionate about delivering excellent customer experiences. You will have strong ownership of your...
- ...Software Sales Representative (B2B) What You’ll Do As a Software Sales Representative, you’ll drive business growth by identifying... ...Cartrack’s innovative software solutions. You’ll understand customer needs, deliver compelling presentations and product demonstrations...
- ...Job Title: Travel Representative / Lodging Operations Coordinator Location: Remote Reports To: Operations / Travel Management Team... ...The role will support the lodging process from initial customer requests through hotel research, reservations, billing coordination...Remote job
- ...We are seeking a highly motivated and experienced Business Development Representative (BDR) to join our team in support of a U.S. Healthcare client. In this role, you will be responsible for independently executing sales activities, managing assigned leads, and driving...Remote job
- ...The Customer Success Manager’s primary duty is to ensure the needs of the client are understood and satisfied by working closely with the Executive Assistant. The Customer Success Manager is responsible for maintaining work quality, initiating continuous improvements...
- ...We are looking for a motivated and results-driven Business Development Representative (BDR) to help drive business growth by identifying, engaging, and qualifying potential clients. The BDR will be responsible for generating new business opportunities through outbound...Remote job
- ...We are looking for a business-minded Sales Development Representative to initiate meetings for our Account Executives. This position will educate prospective clients on our company, culture, and products to grow business and schedule meetings for our Account Executive...
- ...Key Responsibilities Provide exceptional customer support through phone, email, live chat, and other communication channels while delivering a positive customer experience. Respond promptly to customer inquiries by providing accurate information, resolving concerns...
- ...Timezone Key Responsibilities Provide advanced customer support via phone, email, and chat, resolving complex customer... ...experience. Assist in mentoring or supporting Tier 0–1 representative by sharing knowledge and best practices when needed. Meet...Remote job
- ...is built on extreme ownership and peak performance. We are customer-obsessed , data-informed problem solvers who thrive on radical... ...Snappr is looking for a driven Enterprise Sales Development Representative to help grow our enterprise customer base. In this role, you...
- ...About the Role: We are seeking a Trainer (Customer Success) to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure our CSMs are equipped to drive...
- ...leading smart mobility SaaS company with over 2,600,000 subscribers across 24 countries and we are looking for a Dealership Sales Representative to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to...
- Responsibilities: Responsible for achieving sales targets and other KPI’s. Establish new dealership accounts through relationship building. Develop and maintain good business relationship with dealer partners. Services existing dealership accounts, obtains ...
560 - 800 $
...Business Development Representative A UK-based full-funnel digital marketing agency specializing in scaling e-commerce brands across the beauty, wellness, fashion, and consumer products sectors is seeking a Business Development Representative. You will be responsible...- ...Position: Customer Service (Spanish Bilingual) Number of hours: 40 hours per week Schedule: Doja Qatar Time zone Key Responsibilities Serve as the first point of contact for customers by responding to general inquiries via phone, email, and chat....Remote job
- ...s products and solution. Achieve and exceed sales targets with a focus on generating new business. You will need to understand customer challenges and offer a solution accordingly. Cultivate a pipeline for new customers by cold calling, networking, and using various...
- ...Job Title: Phone Customer Service / Personal Assistant (Part-Time, Remote) Overview We are looking for a reliable and organized Phone Customer Service / Personal Assistant to support our daily business operations. This role involves handling customer service...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Representative. Be the first to apply!
