Phone Customer Service/Personal Assistant

Job Title: Phone Customer Service / Personal Assistant (Part-Time, Remote)

Overview

We are looking for a reliable and organized Phone Customer Service / Personal Assistant to support our daily business operations. This role involves handling customer service calls, assisting with dispatching, and performing general administrative and secretarial tasks. This is a remote, part-time position starting at 20 hours per week .

Key Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Respond to customer inquiries professionally and promptly.
• Assist with dispatching and coordinating schedules or appointments.
• Perform general administrative and secretarial tasks.
• Manage emails, calendars, and other day-to-day office duties as assigned.
• Maintain accurate records and update company information when needed.
• Communicate effectively with customers and team members.
• Provide general administrative support to ensure smooth daily operations.

Requirements

• Previous experience in customer service, administrative support, or as a virtual/personal assistant is preferred.
• Excellent verbal and written English communication skills.
• Comfortable handling phone calls and interacting with customers.
• Strong organizational and time management skills.
• Ability to multitask and work independently.
• Proficient in Microsoft Office or Google Workspace.
• Reliable internet connection and a quiet work environment.

Work Schedule

• Part-Time
• 20 hours per week (with the possibility of additional hours based on business needs)

Preferred Interview Time

• To be provided by the client.

Gender Preference

• No preference.