Technical Support Representatives - with or without Experience
Full-time
Trinity Workforce
Qualifications 2nd year College Undergrad (No back subjects)= No experience needed HS/SHS Graduates with 6 months BPO experience Average communications skills Willing to work onsite Amendable to any given schedule A team player Can work ASAP Job Description
- Main contact of customers for 1&1 support
- Improve weekly and monthly performance based on feedback from the team
- Proactively inform and report to the supervisor for support related issues
- Recommend solutions to customer issues and concerns
- Attend coaching sessions and participate in organizational activities
- Interact with team members and other departments within the company
- To be customer service oriented and to ensure customer satisfaction
- Continuous pro-active effort towards improving customer satisfaction and our
- Allowances
- Night Differentials
- HMO
- Leave credits
- Easy accounts
- Competitive salary
- Healthy working environment
- Free coffee
- Free water
- Accessible work locations (within cebu city)
- State of the art facilities (gym, karaoke, pantry)
- Career growth
- Amazing opportunities
- Fun activities
Vacancy posted more than 2 months ago
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