Customer Service Representative
Full-time
Ronisys General Trading Corporation
- Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
- Follow communication procedures, guidelines, and policies.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate information about products, services, and company policies.
- Process orders, forms, applications, and billing or payments.
- Coordinate with internal departments to follow up on customer requests.
- Review customer accounts and make changes, if necessary.
- Handle returns or complaints.
- Maintain detailed and accurate records of customer interactions.
- Strive to achieve individual and team performance targets.
- Excellent English communication skills (spoken and written)
- Strong familiarity with the internet and MS Office applications
- Strong Customer Service Skills
- Ability to remain calm under pressure
- Ethical and trustworthy
- At Least 1 year experience
Knowledge, Skills and Attributes
Vacancy posted 2 days ago
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