Customer Service Representative / CSR
Full-time
Telesys BPO
Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer
Position: Call Center Agent
Job Type: Full-Time
Location: Within Metro Manila
We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.
- High School graduate (college level or degree is an advantage)
- Strong communication skills—both written and verbal
- Open to applicants with or without BPO experience
- Ability to work in a fast-paced, high-volume call environment
- Customer service experience is a plus (training provided)
- Amenable to work shifting schedules, including nights, weekends, and holidays
What We Offer:
- Competitive salary with performance-based incentives
- HMO & dental benefits
- Paid vacation and sick leave
- Opportunities for promotion and career development
- Wellness programs and exclusive employee discounts
- A diverse, inclusive, and supportive workplace
Ready to Start?
Apply today and become part of a company that values customers
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative / CSR in Manila vacancy
- ...easily navigate computers ~ Proficient in both English and Filipino, both oral and written communication ~ Has the passion to help customers with their queries and complaints ~ With good phone handling and active listening skills ~ Willing to work on shifting...
- ...Spanish Bilingual Customer Service Representative (Up to ₱100,000) Job Summary: We're seeking fluent Spanish speakers to join our team as Bilingual Customer Service Representatives! You'll provide top-notch support to our Spanish-speaking clients in a dynamic onsite...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...Description: We are currently hiring Customer Service Representatives to handle customer support for Telecom, Delivery, Healthcare, and Hotel Reservation accounts. The CSR will be responsible for assisting customers via phone, chat, or email by addressing inquiries...
- ...Customer Service Representatives interact with customers to provide assistance, resolve complaints, answer questions, and process orders. This role... ...Requirements: Bachelor’s degree required At least 6 months of CSR experience Must have handled a voice account Open to...
- ...Descriptions Customer Service Representative is responsible for assisting customers with inquiries, providing accurate information, resolving concerns... ..., or equivalent) Fresh graduates or candidates with CSR/customer service experience are welcome to apply...
- ...chain solutions such as freight forwarding, customs brokerage, warehousing, cold storage, and... ...to its focus on high-quality customer service, reliability, and innovation. ACCLI has built... ...~ Must be at least 6 months or more as CSR Specific Attributes: ~ Integrity,...
- ...We are seeking a reliable and customer-focused Customer Service Representative (CSR) with experience in e-commerce support. The CSR will handle customer inquiries, process orders, resolve issues, and ensure a positive shopping experience across online platforms. The ideal...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Assist customers with product information and assist in the purchase process. Maintain accurate records of customer interactions and transactions. Collaborate...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer issues efficiently while maintaining a positive attitude. Assist customers with inquiries regarding products and services. Document customer interactions...
- ...Provide exceptional customer service and support via phone, email, and chat. Resolve customer inquiries and complaints efficiently and professionally. Assist customers with product information and service-related questions. Maintain accurate records of customer...
- ...inbound and outbound calls in a timely manner Identifying customers’ needs, clarifying information, researching every issue, and providing... ...and customers to advise them of the company's new goods, services, and policies Checking client or customer accounts,...
- ...Description Act as the first point of contact for customers seeking assistance and information. Address customer inquiries via various... ...effectively while demonstrating a high level of customer service. Maintain accurate records of customer interactions and transactions...
- ...Description Provide exceptional customer service to clients via phone, email, and chat channels. Assist customers in resolving issues and inquiries related to products and services. Document customer interactions and feedback accurately in the CRM system....
- ...apply for entry-level roles Job Role & Responsibilities We are seeking motivated and customer-focused individuals to join our team as an On-Site Customer Service Representative. This role is responsible for: Being the primary point of contact for our...
- ...Handle customer inquiries and provide exceptional support via phone, email, and chat. Resolve customer complaints and issues promptly... ...with team members to enhance customer satisfaction and service quality. Assist in the development of customer service policies...
- ...Assist customers with inquiries and provide exceptional service. Resolve customer issues efficiently and effectively. Maintain accurate records of customer interactions and transactions. Work collaboratively with team members to enhance customer satisfaction....
- ...Assist customers with inquiries and resolve issues promptly. Manage customer accounts and process transactions accurately. Provide... ...continuous improvement. Collaborate with team members to enhance service quality. Educational Qualifications: Bachelor’s degree in...
- ...Address and resolve customer concerns in a timely and professional manner. Create and implement strategies to enhance customer experience... ...customer records and feedback reports. Coordinate with service, sales, and finance teams to resolve issues. Follow up with...
- ...Provide exceptional customer support via phone, email, and chat. Resolve customer inquiries and issues promptly and efficiently.... ...customer interactions. Collaborate with team members to improve service delivery. Assist in training new team members as needed....
- ...30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Assist customers with inquiries, requests, and service issues in a timely manner. Resolve customer complaints by identifying problems and presenting viable solutions...
- ...Description This position will primarily involve customer service responsibilities, with some telesales duties. Assist customers with inquiries and issues Provide information about products and services Engage in telesales activities as needed Requirements...
- ...Description Provide exceptional customer service through various communication channels including phone, email, and chat. Resolve customer inquiries and complaints in a timely and efficient manner. Maintain accurate records of customer interactions and transactions...
- ...Call Handling. Resolves product or service problems by accurately understanding the customer’s issue. Determine the cause of the problem, selecting the best solution to the problem and explaining to the customer the resolution Answer product and/or service questions...
- ...Description Provide exceptional customer service by addressing customer inquiries and resolving issues promptly. Assist customers with product information and account management. Record and document customer interactions accurately in the CRM system. Collaborate...
- ...Description Assist customers with inquiries, providing timely and accurate information... ...with team members to improve service efficiency and customer experience.... ...Requirements Job Title: Customer Service Representative Job Function: Customer Service Responsibilities...
- ...Description Provide excellent customer support via phone, email, and chat. Resolve customer inquiries and issues in a timely manner... ...and documentation. Assist in the development of customer service procedures and policies. Collaborate with team members to enhance...
- ...apply for select entry-level accounts. ? Job Role & Responsibilities * Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner. * Identify, troubleshoot, and provide solutions for customer...
- ...Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Handle collection calls and follow-up on outstanding payments. Conduct skip tracing to locate debtors and manage account status updates. Verify loan applications...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative / CSR. Be the first to apply!
