Assistant Store Manager
Full-time
Newstar Shopping Mart Inc. (Newstar)
Job Summary:
The Assistant Store Manager is the branch head of a department store directly reporting to the Area Manager or Operations Director. The ASM is responsible in managing and overseeing the daily operations of a store, making sure it runs smoothly and effectively that includes improvement of customer satisfaction, meet monthly sales goals, motivating sales teams, creating business strategies, developing promotional material, training new staff and demonstrate outstanding leadership and interpersonal skills.
Job Responsibilities:
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hiring, training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Ensuring store compliance with health and safety regulations.
- Developing and arranging promotional material and in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Monitoring inventory levels and ordering new items.
Job Specifications/Qualifications:
- Bachelor’s degree in Business Administration or relevant field preferred.
- 1-3 years’ experience in a department store or supermarket, ideally in a managerial role.
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.
Vacancy posted 21 days ago
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