Genera Virtual Assistant
Part-time
Med-Call Healthcare, Inc.
General Operations Assistant (Remote – US Healthcare) Preferably in Greater Manila Area
Job Overview
We are seeking a reliable and detail-oriented General Operations Assistant to support our growing US healthcare operations team. This is a fully remote position ideal for someone who is organized, proactive, and comfortable handling administrative and operational tasks in a fast-paced environment.
The role will support multiple departments and may involve data entry, call support, document management, and processing operational tasks related to healthcare services.
Key Responsibilities
- Perform accurate data entry and maintain records across internal systems
- Assist with inbound and outbound call support for Healthcare Staff, clients, or internal teams
- Process and organize documents, files, and operational reports
- Maintain digital file management systems and ensure records are updated
- Review and verify information for accuracy and completeness
- Support administrative and operational workflows for healthcare accounts
- Coordinate with team members and management regarding task updates
- Follow HIPAA and data privacy compliance standards
- Complete assigned operational tasks within deadlines
Qualifications
- Previous experience in administrative support, operations, customer service, or healthcare support is preferred
- Strong attention to detail and organizational skills
- Excellent written and verbal English communication
- Comfortable handling repetitive and process-driven tasks
- Ability to multitask and work independently in a remote environment
- Proficient in Google Workspace and/or Microsoft Office
- Experience with CRMs, EMRs, or healthcare systems is an advantage
- Stable internet connection and reliable remote work setup required
Preferred Skills
- Experience working with US healthcare accounts or BPO environments
- Good Conversational / Professional English Speaking Skills.
- Familiarity with medical documentation and healthcare terminology
- Strong problem-solving and time management abilities
- Ability to handle confidential information professionally
Work Setup
- Fully Remote
- Night Shift / US Business Hours
- Part Time Position - Can become Full time depends on Performance
Why Join Us?
- Work with a fast-growing healthcare support team
- Long-term remote opportunity
- Collaborative and supportive work environment
- Career growth and development opportunities
To apply, please submit your updated resume along with your relevant experience in operations, healthcare support, or administrative work.
Vacancy posted 14 hours ago
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