Spanish & English Speaking Virtual Assistant
Full-time
Hyrex Global
Property Maintenance Coordinator (Bilingual English–Spanish)
Work Setup: Remote
Schedule: UK Hours
Industry: Property Management
Language Requirement: Fluent English + Fluent Spanish
Job Overview
We are looking for a highly organised Property Maintenance Coordinator to handle all incoming maintenance requests from tenants, vendors, and property managers. The ideal candidate is bilingual (English–Spanish), calm under pressure, and able to manage a high volume of communication while ensuring fast, accurate maintenance resolution.
Key Responsibilities
- Receive and manage all maintenance requests via calls, emails, SMS, WhatsApp, and tenant portals
- Communicate with tenants in English and Spanish to gather details and provide updates
- Create, assign, and track work orders in the maintenance system
- Coordinate with contractors, handymen, and vendors to schedule repairs
- Follow up on open work orders to ensure timely completion
- Document all interactions and maintain accurate maintenance logs
- Escalate urgent or emergency issues to property managers
- Assist with move‑in/move‑out inspections and documentation
- Deliver excellent customer service and maintain positive tenant relations
Qualifications
- Fluent in English and Spanish
- Experience in property management, maintenance coordination, or customer service
- Strong organisational and multitasking skills
- Ability to handle high‑volume communication professionally
Vacancy posted 21 days ago
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