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After Sales Customer Service Representative

Full-time

Miranda HR

Description
  • Assist customers with product inquiries and issues post-purchase.
  • Manage and resolve customer complaints in a professional manner.
  • Collaborate with other departments to ensure customer satisfaction.
  • Provide product information and troubleshooting assistance.
  • Maintain accurate customer records and follow up on outstanding issues.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1–3 years of experience in customer service.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience, empathy, and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to handle multiple tasks and manage time effectively.
  • Working Conditions: Ability to work in a fast-paced environment.
Vacancy posted 1 day ago
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