After Sales Customer Service Representative
Full-time
Miranda HR
Description - Provide exceptional customer service to clients post-purchase.
- Resolve customer inquiries and issues through phone, email, and chat.
- Manage product returns and exchanges efficiently.
- Collaborate with sales and product teams to ensure customer satisfaction.
- Document customer interactions to improve service quality.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
- Experience Level: 1–3 years of experience in customer service or related roles.
- Skills and Competencies: Strong verbal and written communication skills.
- Skills and Competencies: Ability to handle difficult situations with patience and professionalism.
- Qualities and Traits: Detail-oriented and able to multitask effectively.
Vacancy posted 1 day ago
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