Customer Service Representative
Full-time
LED Management Training Services Inc.
Key Responsibilities: - Handle inbound and outbound customer calls, messages, and emails
- Assist customers with product inquiries, pricing, and features
- Process orders, service bookings, and installation schedules
- Coordinate with technical and installation teams for service requests
- Address complaints and provide proper resolutions
- Follow up on pending concerns to ensure customer satisfaction
- Maintain accurate customer records and transaction details
- Provide after-sales support including filter replacement reminders
- Meet service quality standards and response time targets
Vacancy posted 6 days ago
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