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After Sales Customer Service Representative

Full-time

Miranda HR

Description
  • Provide exceptional customer service by addressing customer inquiries and resolving issues related to products and services.
  • Follow up with customers to ensure satisfaction and a seamless experience post-purchase.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with the sales team to enhance product knowledge and improve customer support.
  • Assist in the development of customer service policies and procedures.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Excellent problem-solving abilities and a customer-oriented mindset
  • Responsibilities and Duties: Capability to handle multiple tasks in a fast-paced environment
Vacancy posted 16 hours ago
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