After Sales Technical Support
Full-time
Miranda HR
Description - Provide excellent after-sales support to customers, ensuring their satisfaction and resolving issues promptly.
- Assist with technical inquiries related to products, guiding customers through troubleshooting processes.
- Maintain detailed records of customer interactions and support activities through our CRM system.
- Collaborate with sales and technical teams to improve the customer experience and product offerings.
- Gather feedback from customers to inform product development and enhancements.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 0–2 years of experience in a customer support role
- Skills and Competencies: Proficient in Customer Relationship Management (CRM) tools, including Salesforce
- Skills and Competencies: Strong sourcing and technical troubleshooting skills
- Qualities and Traits: Excellent communication skills, with a focus on customer engagement and satisfaction
Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the After Sales Technical Support in Pasig vacancy
- ...Provide expert technical support to the sales team and clients, addressing queries and technical challenges. Assist in the preparation of sales proposals and presentations by delivering technical insights. Conduct product demonstrations and training for both internal...
- ...Description Provide technical support to customers via chat and email. Assist customers in troubleshooting issues related to products and services. Document and track customer inquiries and resolutions. Collaborate with the technical team to improve product...
- ...Description Provide technical support to sales teams and customers on product specifications and features. Assist in troubleshooting and resolving hardware and software issues related to products. Communicate effectively with clients to understand their technical...
- ...Provide technical assistance and support to sales teams and customers. Develop and deliver product demonstrations and presentations tailored to customer needs. Assist in troubleshooting product issues and offer solutions to clients. Collaborate with engineering...
- ...Responsibilities Serves as a senior individual contributor responsible for mentoring and developing Technical Coached and Customer Support Specialist, ensuring they deliver exceptional technical assistance to customers. This role combines deep technical expertise,...
- ...Description Provide technical assistance to sales representatives and customers regarding loyalty program features and troubleshooting. Collaborate... ...equivalent Experience Level: 1-3 years in technical support or customer service Skills and Competencies: Strong...
- ...Description Provide technical support to sales teams and customers. Assist in pre-sale product demonstrations and setup. Manage customer inquiries and resolve issues efficiently. Coordinate with the technical department to translate client needs into product...
- ...Provide technical support in the pre-sale phase by addressing customer inquiries and product queries. Conduct product demonstrations to illustrate the features and benefits of offerings effectively. Engage in consultative sales techniques to understand client needs...
- ...Provide technical support and assistance to clients regarding loyalty account queries. Collaborate with the sales team to identify and resolve customer issues effectively. Maintain thorough documentation of customer interactions and resolutions. Assist in training...
- ...Description Provide pre-sale technical support to customers. Demonstrate products and services to potential clients. Assist in resolving customer inquiries and issues related to products. Build and maintain strong relationships with customers. Collaborate...
- ...Description Provide technical assistance to customers regarding product features and troubleshooting. Collaborate with the sales team to address customer inquiries and needs. Develop... .... Working Conditions: Office-based with some remote support as needed....
- ...Description Provide technical support to sales teams and customers regarding product specifications and applications. Assist in the creation of technical documentation and manuals. Conduct product demonstrations and training sessions for clients. Collaborate...
- ...Description Provide comprehensive technical support to clients regarding product features and integrations. Assist the sales team by demonstrating product functionalities and addressing customer inquiries. Collaborate with engineering teams to relay customer feedback...
- ...Description Provide technical support and assistance to the sales team and customers. Respond to customer inquiries regarding product features, specifications, and technical issues. Collaborate with the sales team to help close sales by demonstrating product value...
- ...Description Assist customers with product inquiries and technical issues to enhance customer satisfaction. Collaborate with sales teams to provide pre-sale technical support and product demonstrations. Maintain strong relationships with clients to ensure their...
- ...Skills and Competencies: Excellent organizational skills Skills and Competencies: Proficiency in scheduling and back office support Skills and Competencies: Experience in a call center environment is a plus Qualities and Traits: Strong communication and interpersonal...
- ...Description Provide exceptional technical support to clients post-sale to ensure satisfaction and retention. Assist customers with product inquiries and troubleshoot technical issues effectively. Maintain accurate records of customer interactions and technical...
- ...Provide technical assistance and support for sales teams and customers. Assist in the preparation of product demonstrations and presentations. Respond to customer inquiries regarding product features and specifications. Collaborate with cross-functional teams...
- ...Provide exceptional after-sales support to customers through various channels. Assist customers with inquiries, issues, and product returns... ...and transactions. Collaborate with sales and technical teams to ensure customer satisfaction. Identify opportunities...
- ...Description Provide technical support to the sales team during pre-sales engagements. Assist in developing technical sales strategies and presentations. Collaborate with potential clients to understand their technical requirements. Conduct product demonstrations...
- ...Description Provide technical assistance to customers during the sales process. Effectively communicate product features and benefits to enhance customer... .... Requirements Job Title: Sales Technical Support Job Function: Sales Technical Support...
- ...Provide exceptional after-sales support to customers via phone, email, and chat. Assist customers with product inquiries and resolve any issues they may encounter. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams...
- ...Description Provide exceptional post-sale support to ensure customer satisfaction and retention. Assist customers with inquiries regarding products, services, and order status. Resolve customer complaints and issues in a timely and effective manner. Obtain...
- ...Description Provide support and assistance to customers following the purchase of products or services Resolve customer inquiries and complaints in a timely and efficient manner Coordinate with internal teams to ensure customer satisfaction Maintain accurate...
- ...Description Provide technical support to sales teams during pre-sales activities. Assist in the preparation of sales presentations and demonstrations. Engage with customers to understand their needs and provide tailored solutions. Create and maintain technical...
- ...VIMS Inc. is looking for an Accounts Manager (After-Sales) to build long-term, trusting relationships with customers. This role focuses... ...Comprehensive HMO Coverage – medical, dental, and mental health support Generous time off – includes paid vacation, sick, birthday,...
- ...Assist customers with inquiries related to after-sales support. Resolve customer complaints effectively and efficiently. Provide product information and support to enhance customer satisfaction. Maintain records of customer interactions and transactions. Coordinate...
- ...Philippines but will be expected to travel to other parts of the country if needed, otherwise, held the responsibility of providing technical sales support. Installs, configures, calibrates, certifies, repairs, maintains,troubleshoots, and operates company products and systems...
- ...Provide exceptional customer service by assisting clients with technical inquiries and issues. Resolve customer complaints... ...effectively, ensuring customer satisfaction. Assist in pre-sale technical support by providing product information and answering technical questions...
- ...Provide first-line technical support to end users regarding hardware and software issues. Diagnose and resolve problems in a timely manner... ...to learn and adapt to new technologies Working Conditions: May require occasional on-call support or after-hours work...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to After Sales Technical Support. Be the first to apply!
